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Pavel M.
Pavel M.
User

Web Animator  en

Автор: Pavel M.
Просмотрено 341, Подписчики 1, Размещенный 0  

Hello! Why is a link to the old version 3.02 provided when paying for Web Animator? I tried to download the trial version from the manufacturer's website (3.04), but it is impossible to insert the product code into it. Is this some kind of consumer deception?

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5 Ответы - 1 Полезно - 1 Корректно
Andre E
Andre E
Moderator
Лучший пользователь месяца EN

Hello Pavel,

Maybe it's better to look for an answer here and if not found ask ask your question on the  same place:

http://forum.webanimator.com/

Best Regards,

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Размещено От Andre E
Pavel M.
Pavel M.
User
Автор
Andre E
Hello Pavel, Maybe it's better to look for an answer here and if not found ask ask your question on the  same place: http://forum.webanimator.com/ Best Regards,

This forum is "no longer providing support", you may not mention it again. I sent a letter through the site.

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Размещено От Pavel M.
Andre E
Andre E
Moderator
Лучший пользователь месяца EN

Thanks Pavel.

That's not very handy. hopefully Incomedia can help in where to get support? here? Or ...?

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Размещено От Andre E
JiPeR 48
JiPeR 48
Moderator

Hello Andre,

Here is the info: http://forum.webanimator.com/viewtopic.php?f=2&t=10277  

"Hi everyone,
we would like to inform you that the WebAnimator forum will no longer be used to offer support.
Should you have any technical or commercial questions or doubts about the software, please contact us on our official contact page at:
https://www.webanimator.com/en/support.html
Thank you."

Take care of yourself, 

J.P.

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Размещено От JiPeR 48
Incomedia
Elisa B.
Incomedia

Hi Pavel, 

I confirm you can ask for support about WebAnimator by submitting your request here:https://www.webanimator.com/en/support.html

Thanks! Kind regards.

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Размещено От Elisa B.