WebSite X5Help Center

 
Saravanan A.
Saravanan A.
User

Email not sending on orders and search bar not working  en

Автор: Saravanan A.
Просмотрено 1152, Подписчики 1, Размещенный 0  

My website built on Website X5 PRO. Since beginning Search bar not working.Recently Email confirmation is not sent on orders.

If I purchase new version , will these problems be solved.Help appreciated.

Размещено
3 Ответы
Esahc ..
Esahc ..
Moderator

Saravanan, has the search ever worked?

Both problems could be related to the php version in your hosting, has it recently changed (what is it currently?)

Your email, are you using a domain email address (name(at)yourdomain.com) or 3rd party (eg gmail). Some hosts have recently tightened the rules around emails. Can you provide a screenshot of your email configuration?

Читать больше
Размещено От Esahc ..
Saravanan A.
Saravanan A.
User
Автор

Thank you for the reply.

I tried with both emails 3rd party and own domain.

Here is the screenshot of mail configuration and php settings  7.3.3 on hosting server.

Читать больше
Размещено От Saravanan A.
Esahc ..
Esahc ..
Moderator

Saravanan, have you tried different methods of sending email?

Back in 2019.3 my data management screen looked like this. . . .

My send details looked like this. . . 

Читать больше
Размещено От Esahc ..