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Andrzej K.
Andrzej K.
User

Problem with settings for contact form from website  en

Автор: Andrzej K.
Просмотрено 362, Подписчики 1, Размещенный 0  

I have changed website - from my own template to template Eddy Hallen. Setting are the same in both of them but there is the different e-mail address in received e-mail (name of hosting). Hosting company said it is a problem with script. The same version of programm, the same settings, the same hosting company, teh same php version but result is different. Why?

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7 Ответы
Pavel M.
Pavel M.
User
Лучший пользователь месяца RU

Hello. Check which mail is set in the hosting settings on step 5 ("options" button)

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Размещено От Pavel M.
Andrzej K.
Andrzej K.
User
Автор

I use other hosting than website

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Размещено От Andrzej K.
Incomedia
Stefano G.
Incomedia

Hello Andrzej 

If you go to Step 5 -> Export the website online -> Parameters, what email did you configure to send out emails?

Can you please let me know that? Perhaps there is a difference there

Keep me posted on this please

Thank you

Stefano

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Размещено От Stefano G.
Andrzej K.
Andrzej K.
User
Автор

I don't use this option - I export website to disc and then send files by filezilla.

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Размещено От Andrzej K.
Incomedia
Stefano G.
Incomedia

Hello Andrzej 

Would it be possible for you to configure an email there then?

Even though you do not use that option, this field will still be used for sending out emails. Please try this out and keep me posted here

Thank you

Stefano

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Размещено От Stefano G.
Andrzej K.
Andrzej K.
User
Автор

If i do it, the programm forces me to fill the rest fields.

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Размещено От Andrzej K.
Incomedia
Stefano G.
Incomedia

Hello Andrzej 

Since you're not really uploading using the FTP engine integrated into the software, do not worry about the other fields. Just fill in whatever so that the software doesn't report an error and proceed. The important part is that you fill in the email there. The other data can be whatever

Please try like this and keep me posted here

Thank you

Stefano

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Размещено От Stefano G.