WebSite X5Help Center

 
Gregory S.
Gregory S.
User

W5 Manager does freezes on iphone 14  en

Автор: Gregory S.
Просмотрено 1162, Подписчики 1, Размещенный 0  

W5 Manager seems to no longer work on an iPhone 14 running iOS 16.3.1. When it loads I get the screen as shown in the attached file.  The app is frozen. I deleted to app and reloaded it. Same thing. 

The app does work on my iPad Air 5th generation running version 16.3.1 though. 

Размещено
3 Ответы
Aleksej H.
Aleksej H.
Moderator

Hello. I sent a notification about your question to the company employees, expect an answer from them here in the comments.

Читать больше
Размещено От Aleksej H.
Incomedia
Stefano G.
Incomedia

Hello Gregory

Thank you for your feedback

I can confirm that this seems to be an issue with the App on some specific type of iPhone. The real issue is that the buttons are invisible, but they should still work if you tap in the right place, like here:

Try this out and let me know if it works

Thank you

Stefano

Читать больше
Размещено От Stefano G.
Gregory S.
Gregory S.
User
Автор

It did. I trust it will not take long to add colour to the unvisable buttons. I could not even see a hint of an outline that there were buttons there. Meanwhile, this is a workaround.

Читать больше
Размещено От Gregory S.