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Thorsten G.
Thorsten G.
User

Program freezes when I want to save it  de

Автор: Thorsten G.
Просмотрено 796, Подписчики 1, Размещенный 0  

Translator

Hi, program freezes when I want to save project.

I opened my project, then there was a message saying "still in use or not closed correctly". If I not change anything in my project, I can preview it and can save it. But when I change anything in my project and then want to save it....program freezes. What to do?

(before that happens, I was copying content inside my project from second page to main page, after that progamm got slow and then started freezing.)

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10 Ответы - 2 Полезно - 1 Корректно
Daniel W.
Daniel W.
User

(de)

Bei mir ist vor kurzem das Programm auch stehen gebleiben und ich habe es  mit dem Taskmanager beendet. Beim nächsten Start kam diese Fehlermeldung, aber sonst gab es keine Problem.

Später musste ich es wieder mit dem Taskmanager beendet und bekam die Fehlermeldung bei neuen Start, aber seither arbeitet es wieder normal.

Was der Grund ist, das kann ich nicht sagen, aber vielleicht mal beim PC auf "Neu starten" klicken, damit der PC das Betriebsystem von Grund auf neu ordnet - sollte man immer mal wieder machen.

(en)

The program recently stopped for me and I ended it with the task manager. The next time I started, I got this error message, but otherwise there was no problem.

Later I had to close it again with the task manager and got the error message when I restarted it, but since then it has worked normally again.

I can't say what the reason is, but maybe click on "Restart" on the PC so that the PC reorganizes the operating system from scratch - you should do this every now and then.

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Размещено От Daniel W.
Thorsten G.
Thorsten G.
User
Автор

Translator

Hi thanks, I already started coomputer again, problem is same.

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Размещено От Thorsten G.
Daniel W.
Daniel W.
User

Unfortunately I only have version Evo 2023.2.8, the license of which expired 4 months ago, so I can't test with Evo 2023.3.5.

But I also have the current version Pro 2023.3.5, which I recently had to stop using the task manager twice and the problem hasn't appeared since.

I once copied a page under "3 Sitemap" and copied a text object from one page to another page, then I removed both again and clicked "Save", no problems.

I quit the program and restarted it, added a page with text and images, uploaded it to the Internet and clicked "Save" - ​​no problem occurred.

Maybe users of version Evo 2023.3.5 can still do tests.

If the problem persists, then think about reinstalling. To do this, click on the user name at the top right and select "My Profile". Here you will find "Download" to download the program and the license key for a new installation.

Otherwise I wish you “good luck”.

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Размещено От Daniel W.
Andreas S.
Andreas S.
Moderator
Лучший пользователь месяца DE

Maybe it's because you have too many empty rows and columns in the grid! These should be deleted or filled with empty HTML objects.

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Размещено От Andreas S.
Thorsten G.
Thorsten G.
User

Translator

Thanks again Daniel, I reinstalled program but same problem still.

Thanks Andreas, I will try that.  (But I have only 12 rows and 12 clumns.)

(The one last object I copied from one page to the other, I could save just now within the project after some hours frozen program. I tried then with a new object to paste and want to save, again the program is frozen now.)

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Размещено От Thorsten G.
Thorsten G.
Thorsten G.
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Translator

Oh, was using my other acccount. Here again:

Thanks Daniel, I reinstalled program but same problem still.

Thanks Andreas, I will try that.  (But I have only 12 rows and 12 clumns.)

(The one last object I copied from one page to the other, I could save just now within the project after some hours frozen program. I tried then with a new object to paste and want to save, again the program is frozen now.)

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Размещено От Thorsten G.
Andreas S.
Andreas S.
Moderator
Лучший пользователь месяца DE

Übersetzt du im deutschen Forum immer auf englisch mit einem Translator?  Kannst du deutsch?

Es könnte sein, dass die Installation nicht korrekt war und nochmals durchgeführt werden muss. ARbeitest du mit der GO Version?  Hast du schon Updates durchgeführt?  Es müsste doch schon die V2023.3.5 geben oder ist dein Upgrade abgelaufen?

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Размещено От Andreas S.
Thorsten G.
Thorsten G.
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Автор

Translator

@ Andreas    Ja, bin deutsch. Hab aber auf Englisch geschrieben vorher, keine Ahnung warum da immer Translator steht. ------ Hab schon neu installiert, gleicher Mist. Hab die Evo 2023 version mit neuestem update, Evo vor paar Tagen erst gekauft. - Mauszeiger zeigt jetzt an, daß gearbeitet wird und Rechner ist schwer am schaffen wegen dem Versuch das Projekt neu abzuspeichern. Noch immer reagiert Programm nicht.

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Размещено От Thorsten G.
Thorsten G.
Thorsten G.
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Translator

Back in 6-7 hours, thx for 4 answers.

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Размещено От Thorsten G.
Thorsten G.
Thorsten G.
User
Автор

Translator

"Maybe it's because you have too many empty rows and columns in the grid! These should be deleted or filled with empty HTML objects."   

Yes, that solved the problem!  Nice. Thank you. smile

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Размещено От Thorsten G.