Export Website ftp 
Автор: Handelsonderneming S.
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I didn't change anything but when I want to export to website with FTP I get the message that Website X5 can't connect with the server and that the protocol is unavailable. I contacted the hosting company and they didn't change anything either.
Размещено
Look at this post: https://helpcenter.websitex5.com/ru/post/262811
Using a dedicated FTP program helps to decide where the problem possible could be.
What the answer from Incomedia if not possible to do ftp transfer with their software ?
Should be fixed no .....
Hello,
we are sorry for the inconvenience.
What hosting provider are you using, and which of the options (FTP, FTPS, SFTP)?
Eric