Hi abhay singh,

please take a look at the following post: http://answers.websitex5.com/post/1759

Let me know if it works now.

Thank you,

Noemi

Hi Noemi,

Thanks for replying.

I've tried almost all of those solution except "multiple connection" solution but it doesnt work either.I tried to set connection value to 1,2... but it is not working.i've checked username and password again but they are absolutely fine.i can connect through filezilla with all the same settings.

I need to upload my website by weekend but iam stuck with these two problems(this "uploading through ftp" issue and email contact form(not recieving email ).

Anyways, lets not discuss the later issue.

Do i need to open  ftp ports 21 in modem ?, but i think they are open if filezilla is working.

Please show me path and i'll do the rest.

Thanks,

Abhay.

Windows 7 what? Basic, Home Premium, Ultimate or Professional.....

.

Frank

Hi Frank,

It is Windows 7 professional.

Hi abhay singh ,

are you using any kind of Backup program? Could you please attach a screenshot of the error message?
Thank you!

Noemi

Hi Noemi,

What kind of backup program? backup of what?

please see the attached screenshot of error.

Abhay.

Abhay.....

Try doing a Tracert from your computer to your website!!

.

www.frankscybercafe.com

.

Hi Frank,

What should i look into it?? shall i copy and post the results??

Just see if you can connect buddy.... You can display the results on here it's up to you. But if you are getting dropped connections or timed out results there is something sadly wrong....

.

Frank

.

here it is.2nd and 7th connections are always timed out.

C:\Users\abhay>tracert www.abhay-singh.com

Tracing route to www.abhay-singh.com [208.91.198.52]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.1.1
  2     *        *        *     Request timed out.
  3    18 ms    17 ms    19 ms  triband-del-59.180.226.110.bol.net.in [59.180.22
6.110]
  4    19 ms    19 ms    18 ms  triband-del-59.180.226.113.bol.net.in [59.180.22
6.113]
  5    19 ms    19 ms    18 ms  125.19.8.161
  6   305 ms   310 ms   310 ms  182.79.255.33
  7     *        *        *     Request timed out.
  8   323 ms   321 ms   319 ms  aus1-ar4-xe-2-0-0-0.us.twtelecom.net [66.192.250
.146]
  9   319 ms   319 ms   320 ms  cp-22.webhostbox.net [208.91.198.52]

Trace complete.

2nd step/connection is always timed out for all the websites.

Hi abhay singh,

thanks for the screenshot.

Please, remove the destination folder path and try to export.

If problem should persist, use passive ftp.

Further, I have to remind you that not all web hosters do support the option "Enable gzip compression".

Let me know if problem is solved!

Thank you,
Noemi 

Hi Noemi,

I've tried checking and unchecking passive ftp and gzip compression.Also, i've removed the destination folder path.Nothing is working.It's giving me same error.

Abhay.

Hi  abhay singh,

did you try to export your project using File Zilla?

I would suggest to try to export the website with File Zilla. This would hepl to understand why it is not possible to upload the programm.

Thank you,

Noemi

Noemi, if you've read my posts above i've clearly stated that i've used Filezilla.

Filezilla is the only way right now to put my website online.

Sorry,  abhay singh, you are right. You have already told me that you can upload using FileZilla. 

I have shown the above written tracing rout. This shows that your internet connection is very slow (e.g. 319 ms is a very long duration to connect). This means that you cannot connect to your server to upload the website.

FilleZilla has a differnet way of working. It attemps mor times to connect the server: it receives an errore-and retries to connect -errore- retries- and so one. WebSite X5 does not allow this.

If you do not have another possibility to connect to your server I suggest you to use FileZille to export your project.

Thank you,
Noemi 

Abhay I will give you the FTP details to upload to my server if you like?

Your own FTP Details that is...... Then we'll see if it is your hosting!

Contact me below for the details:

.

www.frankscybercafe.com

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