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Bahadır  A.
Bahadır A.
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Qr code  en

Автор: Bahadır A.
Просмотрено 748, Подписчики 1, Размещенный 0  

Hi,

I bought the Qr Code on 09/08/2023 for 24 credits, but it is removed in the 2024.1 version and it says you have to buy it again.
I request your help regarding this issue.

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11 Ответы
Incomedia
Eric C.
Incomedia

Hello Bahadir,
the QRCode Generator object was refunded on September 15th, 2023 and the credits were restored, this is why you see the prompt to purchase it again.

Eric

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Размещено От Eric C.
Bahadır  A.
Bahadır A.
User
Автор

It probably hasn't been uploaded to the account yet, when will it take effect?

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Размещено От Bahadır A.
Incomedia
Eric C.
Incomedia

Hello Bahadir,
what are you referring to? Have you purchased the object again now?

Eric

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Размещено От Eric C.
Bahadır  A.
Bahadır A.
User
Автор

Eric 

Of course I want to buy again

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Размещено От Bahadır A.
Incomedia
Eric C.
Incomedia

Hello Bahadir,
from what I can see the object is still displayed as refunded.
I would invite you to purchase it, and send me a screenshot if you encounter an error message or some other issue.

Eric

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Размещено От Eric C.
Bahadır  A.
Bahadır A.
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Автор

Eric, 24 credits for the canceled QR code have not been credited to the account, when will it be credited?

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Размещено От Bahadır A.
Incomedia
Eric C.
Incomedia

Hello Bahadir,
from what I can see they have been credited.
Of the three latest credit packs you have purchased, 48 credits were spent, corresponding to the purchase of Justified Gallery, Masonry and Logo Slider.
The QRCode Generator was purchased with your latest pack of 25 credits, which are currently available after the refund in september.
How many credits do you see available currently?

Eric

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Размещено От Eric C.
Bahadır  A.
Bahadır A.
User
Автор

I think I got confused, I remember there were 25 credits beforehand, sorry.

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Размещено От Bahadır A.
John S.
John S.
User

As an alternative you can use an online QR-code henerator and then put the image on a page.

It is simple and it functions. You just have to put in a URL and then the QR-code is shown

Try this as an example: https://qr.io/

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Размещено От John S.
John S.
John S.
User

henerator ----> generator

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Размещено От John S.