Hello,
unfortunately the file has not been attached, perhaps it exceeded the maximim file size?
You could try compressing it into a .zip folder.
Have you followed the guidelines mentioned here for this file? Please take a look:
https://guide.websitex5.com/en/support/solutions/articles/44000673044-come-si-importano-esportano-i-prodotti-del-carrello-

Eric

when i try to import feed f i get response:

invalid field count (line 1)

I have problem tip attach zip (more then 1024KB)

feed is here for download:

https://exports.conviu.com/open/x9ju2quzamksck0lxp5exan7uhzjza3z/writer/u4v5yvu27g802rggz8ucdgxkbl341xel.csv

Branislav

THX

Hello Branislav,
you haven't replied about whether or not you had checked that guide already and tried to follow the format necessary for the .csv file, could you please confirm if this was the case?

Eric

the conversion was done in accordance with the documentation

I read the mayby solution for me here: https://helpcenter.websitex5.com/ru/post/261658

how to contact?
Andreas S.
Moderator

Can you check attachment CSV

PLS where is problem still

see feed in attachment

When importing an edited feed (new products - no ID), it throws an invalid field value error, without an ID it does not import the feed, how do I generate ID numbers for new products, without it the feed does not import

Hello Branislav,
it is normal for a new product not to have an ID, and it should be left blank for them.
I will check whether some of the characters used in the parameters is causing the error.

Eric

Thx

Can you test attachment?

invalid field count (line 1)

what is wrong?

HI,

I found https://app.conviu.com/ converter xml/svc  into the format you need.I need to set up Export template for wbsite x5:this is now,but do not working,problem to import

Can I ask you to try to set up Export template in https://app.conviu.com or connect help in conviu and help them to set up template for website x5?

ID;category;name/code;description;sku;price;weight;options;enable discounts;discounts;availability type;available;pending;images {{ product }} ;%categories%|last;%name%;%descriptionextended%;%code%;%price-vat%;%weight%;{{ variant }}{{ if not loop.first }}|{{ endif }}{{ parameter }}%param-value%{{ if not loop.last }}|{{ endif }}{{ end }}{{ end }};0;;%availability%;;;%images%|join('|') {{ end }}

PLS help to solve the problem I have more then 11 000 pcs products in supplier feed.

Branislav

Hello Branislav, 
I have checked your first .csv file, and there were two issues:

1) The value set for the parameter "availability type" has been translated, so the system is not detecting it properly.

This is an example of how the values could be set, I have exported the example products from a new template:


2) Some of the product descriptions have incorrectly coded wrapped text.

Eric

THX,I will try