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Adrian Wood
Adrian Wood
User

Contact Form Confusion  en

Автор: Adrian Wood
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Contact Form confusion

I have a contact form set out on my website which I cannot get to work correctly.

I have followed the comprehensive advice in the Help section but I am still confused. I do not know if I am the User or the Sender or if the visitor is the User or the Sender. 

I have attached one image: The Contact Form /Send section I am using. 

The website is www.focalview.co.uk/donating.html Here, you can see the form on the website which doesnt work when I test it.

Could you please look at the form and tell me what I am missing?

It seems that I have to add my address in both sections and I do not understand the difference between Sender and User.

Thank you

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Daniel W.
Daniel W.
User
Лучший пользователь месяца DEЛучший пользователь месяца EN

In the German version of the contact form it is more understandable for me.

On the left are the settings for the email to the website operator and on the right are the settings for the email from the contact form writer.

I entered my email address on the left where I want the emails to arrive.

On the right you can probably enter your own email address where you would like to receive reply emails from the contact form writer.

If no email address is specified on the right, then the email address entered from the parameters will probably be used for export when the contact form writer responds to the confirmation email. But I haven't tested that yet.

----- Contact form objekt in German -----

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Размещено От Daniel W.
Daniel W.
Daniel W.
User
Лучший пользователь месяца DEЛучший пользователь месяца EN

To the checkbox and email information on the right side of the contact form object, you can use the reply option in your own email program to reply to the writer by email. Just test it yourself.

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How to send submitted data by e-mail

...

Use the Sender e-mail address to indicate the sender of the e-mail as the visitor, and specify which field the e-mail address is to be taken from. This means the "Reply" command of the e-mail program can be used to reply to the visitor.

>> https://guide.websitex5.com/en/support/solutions/articles/44000897389

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Размещено От Daniel W.
Adrian Wood
Adrian Wood
User
Автор

Thank you Daniel. This is very helpful

Adrian

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Размещено От Adrian Wood