Hi there, 

unfortunately, due to the current situation, 2Checkout cannot receive payments from Russia.

We are collaborating with the Software Vendor who is active on the Russian market. If you are interested, you can buy a license extension from them: https://allsoft.ru/software/vendors/incomedia/

Please let me know if I can be of any further help.
Kind regards.

***** Google Translation:

Здравствуйте,

К сожалению, в связи с текущей ситуацией, 2Checkout не может принимать платежи из России.

Мы сотрудничаем с поставщиком программного обеспечения, который работает на российском рынке. Если вы заинтересованы, вы можете приобрести у них продление лицензии: https://allsoft.ru/software/vendors/incomedia/

Пожалуйста, дайте мне знать, если я могу быть еще чем-нибудь полезен.
С уважением.

Hello Elisa B.

It does not depend on the country, firstly I live not in Russia, but in Kazakhstan and we do not have any sanctions, secondly I tried to enter different countries from this error does not go away, thirdly, that they gave the address of your dealer, the price there is twice as much as I buy from you directly, as for support, how will I work later if it turns out that they will not be able to help me. In addition, you yourself lose huge funds due to the fact that clients cannot pay for the purchase, since I think I am not the only client who cannot purchase your product, since I think there is an error in the payment system. Since I tried to put different countries, different browsers, but the error still occurs.

Respectfully,

Alexey Nefedov

Hi!

I see in the first field you just reported your name. Have you tried entering name and surname?

Thanks! Kind regards.