WebSite X5Help Center

 
Graham O.
Graham O.
User

Picture object link not working and can't be edited  en

Автор: Graham O.
Просмотрено 446, Подписчики 1, Размещенный 0  

Hi guys

Running Evo 2023.3.5

I went to get a link to an image on my website so went to the index page that has several pictures of models all clickable to take you to their pages.  It would not work so I opened Website X5 and tried to check it out, but the field where the link is that usually gives a drop-down to select where the link points to is greyed out and I can't do anything with it.  The text in this field is cortrect, but can't be changed.

Other picture objects have the same issue, bit others are working.  My site has many of these index pages so as to reduce the menu size and for all I know this might have happend elswhere too, so I'll have to check the whole site!

How do I fix thas?

Размещено
4 Ответы
Aleksej H.
Aleksej H.
Moderator

Hello. Try creating a new project and adding an object with a link to it. It works.
Try this:
1) Double-check that all project folders and files are writable.
2) Check the disk with the program and the project for errors.
3) Temporarily disable your antivirus, firewall and any other protection.
4) Run the program as administrator.
5) Try reinstalling the program.

Читать больше
Размещено От Aleksej H.
Graham O.
Graham O.
User
Автор

Thanks for this Aleksej.  I'll try those things but it will take a bit of time as I have a lot of commitments and my time is not my own anymore

Читать больше
Размещено От Graham O.
Incomedia
Eric C.
Incomedia

Hello Graham,
in addition to Alekej's suggestions, I would like to ask for an additional detail.
You mentioned that you are using 2023.3.5, a version released some months ago, so did this issue occur after an update, and you were previously using an even earlier version, or did it appear without other changes in the software?

Eric

Читать больше
Размещено От Eric C.
Graham O.
Graham O.
User
Автор

Hi Aleksej and Eric

The website has been live and developed for some years now.  I have not updated the app as the new features are of no value for me as the site is just a basic site with no selling or othe commercial use.

I did start a new project and links worked OK in the app, so I did not save it, I went to the page in question and made a new duplicate of the link using the same picture object and destination and it works fine.  So i then renewed the other non working links and they are now good.  the issue was that of the 9 picture objects on the page only two were working.  On hover the cursor was only changing to a finger on those 2.

I have 2 index pages with 17 and 6 button links and they are all OK.  Another index page with 3 picture object links and another with 2 picture object links are aslo OK. 

So it seems forty=unately that the issue was onlt on one page and now they are all OK having renewed them.

I guess that this is now closed, but I wonder what caused this.  it has been working flawlessly for a long time.

Читать больше
Размещено От Graham O.