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Christine O.
Christine O.
User

Error message in the online store when using an iphone  en

Автор: Christine O.
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The latest update is a great improvement, but there must be something wrong with it. After a review, I have found that the online store does not work on, among other things, iPhones, but on normal PCs and Android phones, everything looks ok and works as it should. Hope there is a solution to this. Thanks in advance! Chris

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Incomedia
Stefano G.
Incomedia

Hello Christine

I will be happy to check this for you.
Can you link here to me the URL of the page where the issue is appearing?

Also, can you specify what exactly isn't working right? This way I can compare my findings on the different devices and browsers

Thank you

Stefano

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Размещено От Stefano G.
Christine O.
Christine O.
User
Автор

Hello! Since I received feedback from a customer that the online store did not work, I had to run the site again with the older version that worked.What happens is that the product pages come up in the form of the error message page on all products and it is also not possible to add products to the shopping cart.When using a regular PC and Android phone, everything works as it should.I don't have an iPhone myself, but I had someone I know to check it on theirs - also on different browsers - and in this way got everything confirmed. If you wish, I can run the site again with the latest version.If so, let me know. Christine

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Размещено От Christine O.