Here I have created an example of a location selection at checkout with the German version of WebSite X5, see screenshots below

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And this is what it looks like in the emails to customers and shop operators.

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Thank you Daniel.  The text is in English, but the screenshots are in German and I cannot tell what you are explaining.

Tom.

Since I live in Germany, my PC and the program Website X5 are also in German.

Maybe the English users of WebSite X5 can also provide English screenshots.

Or should I write the explanation for the screenshots in German?

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Unfortunately, I could not find any English screenshots for the "Customer Details" in the English instructions for Website X5.

Thanks for the help.  it appears yiur explation, that script will add text of the locations and the user is to type it in the box. Is that true?

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In my example, I have extended the field label to include a list from which the customer can make a selection, since there are no selection lists available for "Customer Details" as is usually the case with contact forms.

Here is my example as a list with the locations below each other.

The <br> are not taken into account in the email invoice and therefore it remains short.

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A) WebSite X5: Content of the field with <br> as a line break to create a list

<b>Select one of our locations from the list (the number is sufficient):</b><br>1. Hamburg-Altstadt<br> 2. Billbrook<br> 3. Billstedt<br> 4. Borgfelde<br> 5. Finkenwerder ...etc.

B) Browser: List in the checkout of the shop -----

C) Email program

I will give this a try, thank you, Daniel!!

Tom