If we loose the license because of broken notebook. 
Автор: Ageng Prasetya A.
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Dear Sir,
I installed the software incomedia in my old laptop. But now, the laptop was broken. Is it possible to use my original lisence when I bought before?. Please help me to solve this issue.
Regards
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Click on the username in the top right corner and select “My Profile”.
Here you will find the WebSiteX5 program under “Download” and under “License Key” you will find the license key for the installation.
Hello. I have sent a notification about your question to the company employees. Please wait for a response from them.
In the meantime, perhaps this will help you: https://helpcenter.websitex5.com/en/community/users/802614/licence
Автор
Thanks for the reply. Actually, I want to installed again in my new notebook. Because, the old one could not used anymore. I thought the license can only use for 2 notebook. And those norebooks already broken.
Is it possible to reinstalled the software in a new notebook?.
Normally the WebSiteX5 program can be installed on 2 PCs at the same time.
Possibly defective PCs could still be counted, then maybe wait a while or wait for the Incimedia employees from Monday so that they can help.
Hi Ageng Prasetya,
since the old notebook is not working anymore, you can now install the software on 2 PCs.
Thanks!