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John D.
John D.
User

Issue with copied template  en

Автор: John D.
Просмотрено 203, Подписчики 1, Размещенный 0  

I have previously discussed a similar issue with my template websites I created and use.  The issue is when loggging out of a website that I have used a previous template on it returns me to the previous website page and not the new website.

Example:  previous website was SAND4, new website with is the old SAND4 site is now SDAND7 and works ok until I log out of the SAND7 sote and returns me to SAND4.

Also notice that I get a error messager when exporting the new website to Website X5 hosting.  Is this causing the problem??

I have attached a couple of screenshots for information.

Ciao John

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12 Ответы
Andre E
Andre E
Moderator

Hello John,

It could be multiple things, start with your browser, if you have a new website and also a new folder you need to go to that new folder on internet. 

ergo: https://aorangiproperties.com/pre-contract/SAND7/index.html

But in your browser memory of your pc there might be the old website known. So remove your cookies and history for that in your browser or if you see it and you think it's wrong press CTRL-F5 to make your website browser load latest content.

Hopefully this helps?

From my view i see nothing here: https://aorangiproperties.com/pre-contract/SAND4/index.html
But my browser has nu memory so this seems correct.

BR Andre

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Размещено От Andre E
John D.
John D.
User
Автор

Hi Andre

Thanks for your reply, tried all of the items suggested but still not working.  I have attached a website work flow using some screenshots of pages.  Login info - ***, pw=kaiapoi61.

On the last page in the work flow the hightlighted section of website X5 general information mentions SAND4 instead of the new site not SAND7.  Hope this explains or helps more.  

I need to have this tested and available tmorrow for the client if possible.

Many thanks

Regards

John

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Размещено От John D.
Andre E
Andre E
Moderator

I see no attachements. PW and logins are hidden here in the help center.
Is this in X5 or online?

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Размещено От Andre E
John D.
John D.
User
Автор

attachment now zipped  its online

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Размещено От John D.
Incomedia
Eric C.
Incomedia

Hello John,
regarding the warning when exporting, does this occur for all websites you are exporting within aorangiproperties.com, including if you use aorangiproperties.com and /public_html without subfolders, or is it only for specific ones?

Unfortunately only one screenshot was attached, I would recommend adding them directly to the body of the message as only one file can be attached to each message, this way it would be easier to understand what issue you are encountering exactly.
I remain available.

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Размещено От Eric C.
John D.
John D.
User
Автор

Hi Eric

yes the warning does pop up all the time.

website flow sample 4 pics below.

the issue is when I logout of the site i.e. SAND7 I am taken to SAND4 site instead of SAND7 front login page.

So I deleted the SAND4 site however when I logout in SAND7 site it goes to pic 3 below.

Hope that makes sense.  ALso if youi look at pic 4 SAND4 is mentioned in the hightlighted arera.

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Размещено От John D.
Incomedia
Eric C.
Incomedia

Hello John,
if you use CTRL + Preview to regenerate the files and then upload choosing to export all files, do you still see this reference to the other URL when checking the General Information?
I remain available.

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Размещено От Eric C.
John D.
John D.
User
Автор

Eric 

Not sure if you got pictures so have reduced size a little bit more.

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Размещено От John D.
John D.
John D.
User
Автор

still get error popup

i then say yes and then click start but nothing happens and on the settings page it is still showing SAND4

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Размещено От John D.
John D.
John D.
User
Автор

sorry, yes still see reference to SAND4 after clicking CTRL + Preview 

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Размещено От John D.
Incomedia
Eric C.
Incomedia

Hello John,
even the first screenshot was visible.
Could you please provide me with a copy of the project to take a closer look?
You can export it in Step 5 - Export, choosing the “Export the project” option to generate an IWZIP file.
You can then upload the file with https://www.swisstransfer.com/ or similar services, and provide a download link at support @ incomedia.eu (without the spaces).
Thank you.

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Размещено От Eric C.
John D.
John D.
User
Автор

Ciao Eric

Have now solved issue.  When error popup from exporting comes up I then closed and clicked folder icon which opened new window and allowed change or view of SAND7, clikced ok on this and then everything exported to website and in settings General Information browser search page had changed to SAND7.  All good working fine now.

Many thanks for your help.

Regards

John 

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Размещено От John D.