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CARLOS L.
CARLOS L.
User

With the new software update, some pages on my website have broken.  es

Автор: CARLOS L.
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Yesterday I went to update some texts on my website; I exported the information to my web hosting provider in the same way I always do, and when I checked the result, certain pages of my website were broken. I don't know the cause of the error. I am attaching a photo of the files in my folder. In my opinion, I think there are duplicate files, but with different extensions.

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Incomedia
Eric C.
Incomedia

Hello,
I would recommend deleting all versions of the files of duplicate pages, and then re-exporting choosing the option to upload all files so that only the correct version is online, could you check the situation afterwards?

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Размещено От Eric C.
CARLOS L.
CARLOS L.
User
Автор

First I tried doing what you told me and nothing. Then I tried deleting all the contents of the folder and exporting the page again, and the problem persists. Any ideas?

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Размещено От CARLOS L.
CARLOS L.
CARLOS L.
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Also, I have tried to upload a backup, and it has the same result

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Incomedia
Eric C.
Incomedia

Hello,
when checking these pages in the preview, do you see errors there, or does it happen only after publishing?
What exactly happens, could you provide an URL as an example?
Thank you.

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Размещено От Eric C.
CARLOS L.
CARLOS L.
User
Автор

I have realized what the error is. When I export the entire project after having deleted the whole folder, I noticed that not all the pages load.

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Размещено От CARLOS L.
CARLOS L.
CARLOS L.
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Here you have my web: NAD METAL S.L. if you go to the page "soluciones" for example, you can see it appears error 404

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Размещено От CARLOS L.
CARLOS L.
CARLOS L.
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here you have a photo of the map of my web

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Размещено От CARLOS L.
CARLOS L.
CARLOS L.
User
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Sorry, the other photo was wrong

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Incomedia
Eric C.
Incomedia

Hello Carlos,
I could reach the page Soluciones when clicking the menu.
Could you please refresh the website with CTRL + F5 or clear the browser cache?
Thank you.

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Размещено От Eric C.
CARLOS L.
CARLOS L.
User
Автор

Thanks Eric, it seems everything is okey now.  Do you know what could have happened?

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Размещено От CARLOS L.
Incomedia
Eric C.
Incomedia

Hello Carlos,
it may be that you were still displaying an older version of the website stored in the browser's cache, leading to the error even though the .php page was now published and visible.

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Размещено От Eric C.