The lack of input fields for products with individual labels has already been reported to Incomedia employees, but this function is not yet available.

So the missing function has to be simulated with a little imagination.

Small guide:

On WebSite X5, click on the “Customer Details” tab under “E-Commerce” and insert the text and code as in the screenshot (1).

The screenshot (2) shows the text and code with line breaks as the customer sees it.

There is an input field under "User-defined" (see screenshot (1)) that allows multi-line entries and if there are more than 2 lines, a scroll bar is displayed on the right. Use this field for entries for individual labeling.

. . .

------ Text and code in 1 line without line breaks - see screenshot (1) -----

Note:<br> When ordering products with individual labels, please enter the product number and the desired texts here.<br>Use 1 line for each product with the information according to the following scheme:<br>Product number - Who the card is for? - Age of person - Some fun facts

----- Screenshot (1) -----

----- Screenshot (2) -----

In the product descriptions for products with individual labels, point out to customers that they must write down the product number and the desired information on paper, as this information will be required during the final ordering process.

Maybe Incomedia will add this function to the WebSiteX5 shop at some point.

Thank you for that, the shopping cart facility certainly needs an overhaul. My problem is that because my customer  sells other products on the website these customised field will now appear when a customer checks out for those items. I am trying to avoid doing a website purely for the greeting cards on a sub domain but I fear it maybe my only option. 

Hello Steve and Daniel,
thank you for the feedback, it has been reported as a suggestion.

Online translation:

Hallo Steve und Daniel,
vielen Dank für Ihr Feedback, es wurde als Verbesserungsvorschlag weitergeleitet.

Here is an example of the input fields for individual labeling,

similar to the placement of the production options.

-----

I am a bit confused is this something I can do now? Thanks 

Sorry - that was a note for Incomedia to show how the suggestion can be implemented.

OK thanks

(It > En) ...you could try something with an old idea/invention of mine with EXTRA code injection, limiting the purchase to a single product for a single unit...
...here you can see a working simulation to get an idea:
> https://kolasim.websitex5.me/carrello_max1/cartsearch/index.html

.

ciao

.

As long as Incomedia does not yet offer the “individual labeling” function in the WebSite X5 shop, my suggestion can also be used.

My demo shop with a product with individual labeling, here a cup, see

>> https://findelinks.de/123shop-hosteurope/product/?tasse-mit-beschriftung (in German)

. . .

----- My text with HTML code for line break, underline und color (in German) -----

Angaben des Wunschtextes bei Produkten mit individueller Beschriftung:<br>Pro Produkt 1 Zeile mit Produktart und -nummer sowie gewünschtem Text.<br><u>Beispiel:</u> <span style="color:red;">Tasse - 12345 - Zum 18. Geburtstag</span>

----- Screenshot (1) -----

----- Screenshot (2) -----

...in my "single unit" product example, the custom description is simply added to the contact form:

.

ciao

Hi, Thanks for everyone's help. This is one of many things wrong with the shopping cart included in the software. Suggestions seem to fall on deaf ears. I have the agency licence and would like to be able to offer a e-commerce solution that my customers want. Once again I have opted to pay for a third party shopping cart that actually does the job. 

Unfortunately, I have no influence on Incomedia's decisions.

If someone wants to implement my idea, here are some changes:

The explanatory text in the short description of the product was placed between <hr> and <hr> so that the entry in the product list remains short, see screenshot (1)

When explaining how to enter the individual labels below the billing address, an // was added at the end of the example so that there is a clear separation when multiple entries are made on the invoice, see screenshot (2) and (3)

----- Screenshot (1) -----

----- Screenshot (2) -----

----- Screenshot (3) -----