WebSite X5Help Center

 
Oscar L.
Oscar L.
User

Problem with downloading setup file  en

Автор: Oscar L.
Просмотрено 708, Подписчики 1, Размещенный 0  
Тэги: download,error,setup

I bought the software but it dos not install. I get an error message that the file is not legal the setup file should be 69 MB and what I get from the link I was given after payment only about 200 kb are downloaded. Please send me a working setup file

Размещено
3 Ответы - 1 Полезно
V. Pinchuk
V. Pinchuk
User

i need the setup file too, i have lost it after reinstall windows! What sholuld I do?

Читать больше
Размещено От V. Pinchuk
Theresia H.
Theresia H.
User

Hi Oscar and Dimitri,

When you click on your avatar (top right), you can see your download-section from where you can download the software you have bought.

Regards,

Theresia

Читать больше
Размещено От Theresia H.
Incomedia
Claudio N.
Incomedia

Hello everybody,

Theresia is right. There you can find the installation file.

Moreover, as you reported that the downloaded file size is just 200Kb, I suggest you to use a software like http://www.speedbit.com or https://addons.mozilla.org/it/firefox/addon/downthemall/ They're free and will make sure that the file is downloaded correctly.

Thank you!

Читать больше
Размещено От Claudio N.