What versions ofWebsitex5youuseforimportandexport?Have you triedtorepeat the export?
there aredetailsoraprint screenoferror message
GreetingsJJ

Hello Joe,

Is this the website in question?  Built with version 9?

http://duddings.co.uk/

Kind regards,

Paul

Hi Paul (apologis about the other thread I couldnt find this one and didnt know anyone had replied)

yes thats the site.

I am using the free download to test (version 10) and it was built in version 9.

kind regards

Joe

I have attached a screenshot of the error for you

thanks

Hi Joe,

Thanks for the screenshot which was very helpful.

I suspect the issue here is that you are attempting to export a WebSite X5 project with full functionality into a version which has many features disabled.  It's possible to export from the Free version to the Evolution version, but not the other way around, as there is no support for many of the Objects in the Free version, and the software would of course crash in that instance.

Your version 9 EVO project will only open in the Evolution version of 10, unfortunately.  However, you can experiment with the Free version by creating some new projects from scratch to get a feel for the basic operation.

Version 10 has a lot more features than v9  -  see here for a comprehensive listing:

http://www.websitex5.com/en/what-s-new.html

In my humble opinion it's well worth the upgrade, and don't forget there is a money back guarantee.  You can buy it, try it, and if you don't get on with it then you can claim a refund.  In a way this gives you the opportunity to demo the product risk-free.

Hope this helps,

Kind regards,

Paul

Hi, I have purchased and dowloaded version 10. same problem wont import as the zip file is no valid?? kind regards Joe

updated screenshot of the error for you

thanks

Hello Joe,

I'm already following you at http://answers.websitex5.com/post/69252 Please refer to that post, thank you