Hello Andre,

Can you please tell me the feed used so I can test it under Android gingerbread to see what is the cause of the issue?

Many thanks!

The feed is from andreweb.nl/vvcatest

I added one before, it's still not in, added one yesterday and a  feed from 8 oktober came in on android 2.3.6  on 2.3.3 stil nothing. Let me know If you add this site than i will add a feed for test.

THX !

Hello Andre,

Thank you very much for the link. I added the feed to test it.

As soon as you can add a new entry in the feed to see if it arrives.

Many thanks!

Hello Claudio,

THX for helping out, i set the feed -test4- at about 18hr45

no message on samsung android phone at 20hr20 auto update is at 30 min. interval. On my pad I got it within 30 min.....

Hello Andre,

On Android 2.3.4 I got the notification about your update.

I will try to check if there is a known issue with 2.3.3 and 2.3.6

Many thanks!

U2 !   :)

Hello Andre,

Please try to check if on the devices you deactivated the push notifications on the preferences because we tested it on more devices to and on all we got the notification.

Many thanks!

How can you deactivate the push notification on the android phone?

The push notification in x5 is on (i got the message on my pad) the settings are all the same on the 3 mobile devices, autoupdate is set to 30 min.

Do I miss a setting somewhere else ?

Hello Andre,

In the preferences it is possible to change the behaviour of the push notification but it seems to be not possible on gingerbread and probably the cause can be a setting or app for battiery saving which automatically turns off all features which connects to internet. Check if any battery saving app or setting is activate which could block the push notifications.

Many thanks!

Thx Claudio,

But everything is as it was before when it did work. I never use battery save option, I always want direct wifi contact, so that is constant on.

I have even set the screen to be on for 30 min. (thats max) and feedready to 15 min update.

I have no virus check or firewall on both androids. I did a hard restart, no feedready.

On my pad yes on the android phone No, tested a different site and a complete new project ( I could not imagine but anyway) Also same result. Pad yes Phone No feedready message.

I'm out of options. Is there a way i can restore the old feedready on my phone ?

(just to test offcourse) Otherwise I don't know, leave it, mayby other customers can give not if feedready works on the mentioned versions.

The pad is not samsung, the phone's are, Thats the only connection I see.

Hello Andre,

We are still looking for the cause of the issue you experience on Gingerbread.

Are you using perhaps a custom rom on these devices or it is the factory rom?

If you use a custom rom try to load the factory rom and test again. It is a new update of FeedReady available.

Please update it to test if this helps.

Please keep me updated.

Claudio, Thanx again for taking your time,

There is no strange or not aloud software on the phone's both are fully original and where new when i bought them. So everything is at factory settings. Whats app and update's are comming in normally, so connection is there.

I Have seen update feedready .29, tested directly, same result, now there is update .30 feedready, tested again with rss feed and blog feed. ( I tested before only the blog update and now the rss feed. But offcource it's the same software so there should not be any difference, and it is. Still no feedready update on the samsung phone's but on the pad without any problem.

Tested last days also different website names in page 1 en different folders for rss feed and root folder, no changes, still same issue.

Hello Andre,

Thank you very much for the informations. Have you tried to check if there is any update available for the samsung devices with kies?

Many thanks!

Claudio, as stated earlyer when started testing v10 pro it worked, nothing has changed on phone.

I got the feed from http://answers.websitex5.com/post/76042

on my android pad , on the samsung phone nothing.

Claudio,

I have 3 android samsung phones in the family,

2 have a shared account, only on mine is feedready installed. This is the one that does not work and did work at beginning testing, on the other one feedready is not installed. (i will do this and see if it comes in later today)

The other one has a standard single account (my daughter) and is not shared and feedready is installed, message does not come in.

okeey, tested some more;

created a feed:

my own google account  with my own android 2.3.6 FR 1.030 no feed, also not later, there are test feeds of weaks ago still not receaved.

other phone android 2.3.6 (same account, had not feedready installed, did install it now, got a  feed !, second test, got a feed ! so looks good.

pad, always gets a feed, this is same google account ! only android 3.0

other phone different -single!- google account, FR 1.023 -> no feed (auto update of all apps was off is still off) manually updated to 1.030 still no feed.

---

so it looks like 1 problem is solved, the same android version on the same phone with same account only gets 1 feed, it should be 2.

but same account other android version gets always all the feeds.

why not on all 3 systems ?

and different account - single- with older android 2.3.3 gets no feed but auto update is off, but whats app message's come through without problem. why feedready here still not ?

Hello Andre,

Thank you very much for the further tests. We are checking the issue to see what could be the issue since the notification is sent to google who then sends them to the devices and it can happen when a device notifies it as read then the others with the same account will not receive it.

Are on the single account any apps installed which could interrupt the connection like a battery saver?

Many thanks!

single account phone:

You mean wifi not connected, no my daughter has this thing clued to her body, lika any teenager these days so no, any info that comes in needs to be displayed. Updates from the store are disabled. (i don't get the phone myself in my hands offcource.. :)

my account on 3 devices:

I waited when one message comes in but the third phone does not react, if you read it or not makes no difference.

BR André

Hello Andre,

Thank you very much for the furter informations. We are still testing the issue to see on what it could depend.

As soon as I have further informations, I will get in contact with you.

Many thanks!

No problem Claudio,

Thanks for your effort, I can imagine it is not the most easy trouble shoot to work in.

Hope you find something ! As soon as i see a new version i will test.

BR A

Hello Andre,

Thank you very much. Please keep me updated if you see any differences. We continue to check the issue.

Best Regards

Claudio

I have seen an new feedready and I even got a feedready on my phone! But i missed about 20. So sometimes one comes through. never the less I updated today to 1.1.34. 

Unfortunatly testing comes up with the same result, message on my pad not on the phone.

Hello Andre,

Thank you for informing us. It is strange only 1 come through. There must be something which blocks the most notifications.

We are still testing and checking on what could be the issue.

Many thanks!

V1.1.40 same problem

Hello Andre,

Thank you very much for keeping us updated. We are still searching what could be the issue.

Many thanks!