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David K.
David K.
User

Unable to open project after reinstalling Website X5  en

Автор: David K.
Просмотрено 1091, Подписчики 2, Размещенный 0  

Good day,

I had some problems with my operating system and had to reinstall Website X5. When I open up Website X5, my project is still listed under existing projects but I am no longer able to open it up. An error message indicate that the project was created with a previous version (10.1.4.45). It took me months to build up my website (www.mining-security.org) and it would be very disappointing from Incromedia if I had to reastart all over again. How can I recover my project ? All userfiles and folders in My documents are still existing and untouched.

Thank you for help

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2 Ответы - 1 Полезно - 1 Корректно
Anthony A.
Anthony A.
User

did you made a full project backup before removing your x5 program? that was the first step to take before removing your program. after reinstalling your x5 you need to import back your project.

if this post is the correct answer, please mark this answer as correct answer.

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Good Luck
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Размещено От Anthony A.
Incomedia
Claudio D.
Incomedia

Hello David,

Try to update the program to the latest release and then try to open the project again. It seems you installed an older update than the one used to work on the program and if you update it to the latest release it will be possible to open it.

Many thanks!

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Размещено От Claudio D.