WebSite X5Help Center

 
Darryl R.
Darryl R.
User

Program crash  en

Autor: Darryl R.
Besucht 1112, Followers 1, Geteilt 0  

Program crashed.  After 15 hours working on a new site the program crash I am really pissed off for the simple fact that all the time spent on the site I have nothing to show for it.  Before it crash it gave a message that it would save it in a temp folder I cannot find it I hope you can direct me so I can get my project back.

Gepostet am
5 ANTWORTEN
Darryl R.
Darryl R.
User
Autor

Still waiting on an answer

Mehr lesen
Gepostet am von Darryl R.
JJ. JUAG
JJ. JUAG
User

Do you have thedetails of the errorto a program crash, you canShare.Often thereareproblemswithWindowsor hardwarethat crash.

Withouterrormessage can only begenerally recommendedthatWindows shouldbe current,the hardware can bedownloadedokand possiblyWX5latest versionand reinstalled.

GrussJJ.

Mehr lesen
Gepostet am von JJ. JUAG
Darryl R.
Darryl R.
User
Autor

Thank for your reply.  Everything is current software Evolution 11 with latest update also I'm working with windows 8.1 I have 32 GB of Ram 2500 MB video card. ect

The problem happen when I was in a middle of a project the error message it gave said ( The program had produced an error the program will now close and save your project in a temp folder.  You may need to reinstall the program) Once I read that I click on the continue button everything closed out but I could not locate the temp folder with the project.

Mehr lesen
Gepostet am von Darryl R.
Incomedia
Claudio D.
Incomedia

Helloo Darryl,

Try to repair the .NET Frameworks to see if this helps:

Go to Control Panel > Programs and Features > Turn Windows features on or off
Clear the check box for Microsoft .NET Framework 3.5.1 and then click on OK. Clear also the check box for Microsoft .NET Framework 4.5 and then click on OK.
After Windows disables the feature you will need to go back to re-enable Microsoft .NET Framework 3.5.1 and 4.5 and then click ok.

If this should not help it would be useful to know what you were exactly doing in the program and it case to know if you do the same in a new project if the same happens.

Many thanks!

Mehr lesen
Gepostet am von Claudio D.
Darryl R.
Darryl R.
User
Autor

Thanks for the reply, I will look into that and will post again if the problem happens.

Mehr lesen
Gepostet am von Darryl R.