Crash when update the site 
Autor: Stefano V.
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I had the proble when update the site, it crash and nothing to avoid that uggly things.
How we could avoid this crash !
Icannot update since 1 month.
Waiting suggestion.Please.
Gepostet am
check if .net framework is up to date, if not please update first.
https://helpcenter.websitex5.com/post/96403
Also you could check if: you have html option added somewhere ? Try to remove them and see if this works better.
Autor
Thank you for the answer,
I have update the framework .net . But error continue to appear.
I see how I could remove html option .
But in pages property in menu expert there is the file extensionis allways html . it's correct?
I try to change and I will report what happen.
For the moment thank you very much. You give some hope !
Normal pages are html, guestbook, blog (pages with data transfer) are PHP.
When do you have the crash, can you make a prtscrn or give some more information?
During updeting site to ftp server ? Can a connection or firewall interfere ?
Autor
Goodmorning,
I have the crash when at step 5 ,
- export site on internet -> done
- export only modified files -> done
- connection -> done (see image file enclosed)
- fatal error occurred (si è verificato un errore imprevisto -> crash
details :
01/12/2014 7.24.54 [EXCEPTION] Riferimento a un oggetto non impostato su un\'istanza di oggetto. WebSiteX5.BL in WebsiteX5.BL.InfoAdvanced.InfoAdvAccessManagement.GetServerUpdateFileContent() in (Object ) in ..(Object ) in ..() in ..() in System.Threading.ThreadHelper.ThreadStart_Context(Object state) in System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx) in System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx) in System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state) in System.Threading.ThreadHelper.ThreadStart() 01/12/2014 7.24.54 [INFO] 0 File res\\imImage.swf - End Error: Impossibile trovare il file \'C:\\Program Files (x86)\\WebSite X5 v10 - Professional\\Res\\imImage.swf\'.5 01/12/2014 7.24.54 [INFO] 66 File res\\imPanZoom.swf - End Error: Impossibile trovare il file \'C:\\Program Files (x86)\\WebSite X5 v10 - Professional\\Res\\imPanZoom.swf\'.13 01/12/2014 7.24.54 [INFO] File res\\imImage.swf - Start 5 01/12/2014 7.24.54 [INFO] File res\\imPanZoom.swf - Start 13 01/12/2014 7.24.54 [INFO] 33 File res\\expressInstall.swf - End Error: Impossibile trovare il file \'C:\\Program Files (x86)\\WebSite X5 v10 - Professional\\Res\\expressInstall.swf\'.17 01/12/2014 7.24.54 [INFO] File res\\expressInstall.swf - Start 17 01/12/2014 7.21.11 [INFO] wizExportInternet 01/12/2014 7.21.06 [INFO] wizExport 01/12/2014 7.17.24 [INFO] Waiting 2 Threads 01/12/2014 7.17.24 [INFO] 0 File captcha\\imcpa_xel.gif - End 14 01/12/2014 7.17.24 [INFO] 96 File captcha\\imcpa_s2z.gif - End 8 01/12/2014 7.17.24 [INFO] Waiting 4 Threads 01/12/2014 7.17.24 [INFO] 92 File captcha\\imcpa_3kl.gif - End 5 01/12/2014 7.17.23 [INFO] 88 File captcha\\imcpa_28y.gif - End 11 01/12/2014 7.17.23 [INFO] Waiting 4 Threads 01/12/2014 7.17.23 [INFO] Waiting 5 Threads 01/12/2014 7.17.23 [INFO] 84 File captcha\\imcpa_e3k.gif - End 16 01/12/2014 7.17.23 [INFO] Waiting 8 Threads 01/12/2014 7.17.23 [INFO] 80 File captcha\\imcpa_hcz.gif - End 10 01/12/2014 7.17.23 [INFO] 76 File captcha\\imcpa_vxr.gif - End 13 01/12/2014 7.17.23 [INFO] 72 File captcha\\imcpa_tas.gif - End 12 01/12/2014 7.17.23 [INFO] 68 File captcha\\imcpa_vxr.gif - End 7 01/12/2014 7.17.23 [INFO] 68 File captcha\\imcpa_e3k.gif - End 17 01/12/2014 7.17.23 [INFO] File captcha\\imcpa_e3k.gif - Start 17 01/12/2014 7.17.23 [INFO] 64 File captcha\\imcpa_hcz.gif - End 17 01/12/2014 7.17.23 [INFO] File captcha\\imcpa_hcz.gif - Start 17 01/12/2014 7.17.23 [INFO] File captcha\\imcpa_vxr.gif - Start 7 01/12/2014 7.17.23 [INFO] 56 File captcha\\imcpa_s2z.gif - End 17 01/12/2014 7.17.23 [INFO] 56 File captcha\\imcpa_xpf.gif - End 7 01/12/2014 7.17.23 [INFO] File captcha\\imcpa_s2z.gif - Start 17 01/12/2014 7.17.23 [INFO] 52 File captcha\\imcpa_3kl.gif - End 17 01/12/2014 7.17.23 [INFO] File captcha\\imcpa_3kl.gif - Start 17 01/12/2014 7.17.23 [INFO] 48 File captcha\\imkeys.php - End 17 01/12/2014 7.17.23 [INFO] File captcha\\imkeys.php - Start 17 01/12/2014 7.17.23 [INFO] 44 File captcha\\imcpa_28y.gif - End 17 01/12/2014 7.17.23 [INFO] File captcha\\imcpa_xpf.gif - Start 7 01/12/2014 7.17.23 [INFO] File captcha\\imcpa_28y.gif - Start 17 01/12/2014 7.17.23 [INFO] 36 File captcha\\imcpa_xel.gif - End 17 01/12/2014 7.17.23 [INFO] File captcha\\imcpa_xel.gif - Start 17 01/12/2014 7.17.23 [INFO] 32 File captcha\\imcpa_tas.gif - End 17 01/12/2014 7.17.23 [INFO] File captcha\\imcpa_tas.gif - Start 17 01/12/2014 7.17.23 [INFO] 28 File captcha\\imcpa_lg2.gif - End 17 01/12/2014 7.17.23 [INFO] Waiting 22 Threads 01/12/2014 7.17.23 [INFO] File captcha\\imcpa_lg2.gif - Start 17 01/12/2014 7.17.23 [INFO] 24 File res\\imImage.swf - End Error: Impossibile trovare il file \'C:\\Program Files (x86)\\WebSite X5 v10 - Professional\\Res\\imImage.swf\'.17 01/12/2014 7.17.23 [INFO] 24 File captcha\\imcpa_xpf.gif - End 7 01/12/2014 7.17.23 [INFO] File res\\imImage.swf - Start 17 01/12/2014 7.17.23 [INFO] 16 File captcha\\imcpa_lg2.gif - End 17 01/12/2014 7.17.23 [INFO] Waiting 22 Threads 01/12/2014 7.17.23 [INFO] Waiting 22 Threads 01/12/2014 7.17.23 [INFO] Waiting 22 Threads 01/12/2014 7.17.23 [INFO] Waiting 22 Threads 01/12/2014 7.17.22 [INFO] Waiting 22 Threads 01/12/2014 7.17.22 [INFO] Waiting 22 Threads 01/12/2014 7.17.22 [INFO] Waiting 22 Threads 01/12/2014 7.17.22 [INFO] Waiting 22 Threads 01/12/2014 7.17.22 [INFO] Waiting 22 Threads 01/12/2014 7.17.22 [INFO] Waiting 22 Threads 01/12/2014 7.17.22 [INFO] Waiting 22 Threads 01/12/2014 7.17.21 [INFO] Waiting 22 Threads 01/12/2014 7.17.21 [INFO] Waiting 22 Threads 01/12/2014 7.17.21 [INFO] Waiting 22 Threads 01/12/2014 7.17.21 [INFO] Waiting 22 Threads 01/12/2014 7.17.21 [INFO] Waiting 22 Threads 01/12/2014 7.17.21 [INFO] Waiting 22 Threads 01/12/2014 7.17.21 [INFO] Waiting 23 Threads 01/12/2014 7.17.21 [INFO] File captcha\\imcpa_s2z.gif - Start 8 01/12/2014 7.17.21 [INFO] 12 File res\\imPanZoom.swf - End Error: Impossibile trovare il file \'C:\\Program Files (x86)\\WebSite X5 v10 - Professional\\Res\\imPanZoom.swf\'.8 01/12/2014 7.17.21 [INFO] File res\\imPanZoom.swf - Start 8 01/12/2014 7.17.21 [INFO] 8 File captcha\\imkeys.php - End 8 01/12/2014 7.17.21 [INFO] Waiting 25 Threads 01/12/2014 7.17.21 [INFO] File captcha\\imcpa_xel.gif - Start 14 01/12/2014 7.17.21 [INFO] File captcha\\imcpa_tas.gif - Start 12 01/12/2014 7.17.21 [INFO] File captcha\\imcpa_hcz.gif - Start 10 01/12/2014 7.17.21 [INFO] File captcha\\imcpa_xpf.gif - Start 7 01/12/2014 7.17.21 [INFO] File captcha\\imcpa_e3k.gif - Start 16 01/12/2014 7.17.21 [INFO] File captcha\\imcpa_vxr.gif - Start 13 01/12/2014 7.17.21 [INFO] File captcha\\imcpa_28y.gif - Start 11 01/12/2014 7.17.21 [INFO] 4 File res\\expressInstall.swf - End Error: Impossibile trovare il file \'C:\\Program Files (x86)\\WebSite X5 v10 - Professional\\Res\\expressInstall.swf\'.11 01/12/2014 7.17.21 [INFO] File captcha\\imcpa_3kl.gif - Start 5 01/12/2014 7.17.21 [INFO] File captcha\\imcpa_lg2.gif - Start 17 01/12/2014 7.17.21 [INFO] File captcha\\imkeys.php - Start 8 01/12/2014 7.17.21 [INFO] File res\\expressInstall.swf - Start 11 01/12/2014 7.17.21 [INFO] Waiting 25 Threads 01/12/2014 7.17.20 [INFO] wizGeneralSettings 01/12/2014 7.17.19 [INFO] Saved! 01/12/2014 7.17.19 [INFO] Saving Metadata... 01/12/2014 7.17.10 [INFO] wizProjectSelection 01/12/2014 7.17.05 [INFO] wizStart
Hello Stefano,
It could depend on an object in the project which is causing this issue or on a file attached in the html&widget object. Try to remove the last objects or files added and then try to export again to see if it works.
Many thanks!