Hello Gill,

Please log in to your WebSite X5 online control panel here:

http://www.jjstoffee.com/admin/login.php

Your username and password is the 'Administrator' details which you have defined in Step 4 Advanced Settings > Access Management

Once you have logged in look towards the top left hand corner of your screen...  you will see a link marked 'Test'...  click on it...

In the new screen which appears you will be able to comprehensively test and troubleshoot your email settings.  You will also be notified of any errors in your server configuration.

Let us know how you get on.

Kind regards,

Paul