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Huveneers A.
Huveneers A.
User

Problems shop cart  en

Autor: Huveneers A.
Besucht 1286, Followers 1, Geteilt 0  

Website X5 is a nice and good software but I find that Incommedia is not aware of the consequentes of bugs and unfinished items. They have to test it more carefully


I run a big business with an online shop and since more than a month the paymentlink in the confirmation email is not working and the options from the items in the e-commerce are not sended in the order email. My customers complaining and I have to ask everytime again for the options and send them a new paymentlink....

Since more than a year you have options with prices in the e-commerce but you can't export and import it! So it's useless. I could do so much more if that was working....

Please take care of this issues

Gepostet am
7 ANTWORTEN
Incomedia
Claudio D.
Incomedia

Hello Huveneers,

Can you please test if after exporting with the new update if the link in the email works correctly?

Many thanks!

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Gepostet am von Claudio D.
Huveneers A.
Huveneers A.
User
Autor

The payment link still doesn't work

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Gepostet am von Huveneers A.
Incomedia
Claudio D.
Incomedia

Hello Huveneers,

I made a new order and now the link is working in the email. To test it you need to make a new order. It will not work with the old links but only with the new ones created after the latest update.

Many thanks!

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Gepostet am von Claudio D.
Huveneers A.
Huveneers A.
User
Autor

I did a few tests but it seems to work on google crome but not with IE. There is NULL on the screen

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Gepostet am von Huveneers A.
Incomedia
Claudio D.
Incomedia

Hello Huveneers,

I noticed the same on IE but on all other borwsers it is working.

I informed the developers about it.

Many thanks!

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Gepostet am von Claudio D.
Huveneers A.
Huveneers A.
User
Autor

I get this on my screen in IE

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Gepostet am von Huveneers A.
Incomedia
Claudio D.
Incomedia

Hello Huveneers,

The developers are already working on it. At the moment to make it work in IE you will need to make the order in IE and then the link works for IE.

Many thanks!

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Gepostet am von Claudio D.