Error when opening program in windows 10 
Autor: WILLIAM M.
Besucht 2530,
Followers 2,
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when i go to open X5 in windos 10, i get an error message.
I needed to finish a website this weekend and now I am stuck for time.
I wonder who will pay for the default payment i will be charged for not completing the customers website due to this error.
Gepostet am
Hello William,
Could you please copy the information on the 'Details' tab of the error message and paste it here?
This will help to track down the cause of the crash in your particular instance.
Kind regards,
Paul
Autor
as per your request
Hello again William,
There is a font installed on your computer called 'Arno Pro' which is causing this crash.
Please try to uninstall (i.e. delete) this font from your system to verify if WebSite X5 then runs correctly.
Your issue is similar to the one in this thread:
https://helpcenter.websitex5.com/post/125086
Autor
tried that and there is still an error
Can you post the details of the second error please, William, in the same way that you did the first?
Many thanks!
Autor
have been charged a total of £75 for a default completion date from the company that I was doing the website for, thanks for making sure that X% was NOT prepared for windows 10
NOT GOOD!!
The second error message shows that the font 'Bell Gothic Std' is also precipitating a crash.
Please uninstall the 'Bell Gothic Std' font from your PC and verify if WebSite X5 then runs correctly.
Many thanks!