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Fermin Chong Wong
Fermin Chong Wong
User

Problem with Website Prof. 12  en

Autor: Fermin Chong Wong
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I just upgraded my version Prof. 11 to Prof. 12. I already have a project (www.cripco.org) imported from version prof.11.

I created a new page and uploaded to the internet using ftp and I also saved it, it worked fine.

The first page (index), when I opened it, there is a message (in spanisj)  in the botton:

La estructura de la pagina ha sido modificada y por lo tanto es necesario verificar los ajustes de adaptabilidad.

The translation: The structure of the page has been modified, therefore it is necessary to check the settings of adaptability.

I inserted a new text object into a cell and  when I tried to save it a small window with the following message is displayed: Updating responsive grid.

After 2 or 3 hours, nothing happened and the same window still displayed. I ended the program using the task manager.

I have done the same procedure several time with identical result.

I think I am going back to prof. 11 since I have to make several changes to my website.

What can I do?

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Paul M.
Paul M.
Moderator

Hello Fermin Chong Wong,

The developers are aware of this phenomenon.  In the meantime you can reduce the risk of program hangs by adhering to the following:

  • Try to design so that the number of empty cells on the page is kept to an absolute minimum
  • Avoid using empty Objects...  instead fill each Object with some content

Some users also switch off the responsive features within WebSite X5 until they have finished editing and are ready to upload to the server, whereupon they switch responsive functionality back on again.

Hope this helps...

Paul

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Fermin Chong Wong
Fermin Chong Wong
User
Autor

How can I switch off the responsive features withing Websitse X5 and later switch it back on?

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Paul M.
Paul M.
Moderator

Go to Step 1 General Settings > Responsive Design (tab) and toggle the checkbox 'Enable responsive website' on or off as required (see the screenshot attached).

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Fermin Chong Wong
Fermin Chong Wong
User
Autor

Thanks

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