WebSite X5Help Center

 
Chad C.
Chad C.
User

Main Page and Menu Stuck Together as 1  en

Autor: Chad C.

Hi WexSiteX 8.16 users.  I downloaded the new version.  The older one I loved.  The moment I started using the new version-the menu and the main paige where one.  I could not change any size or modify anything seperately.  They where one.  The menu stuck at 60 and the main page was 480 and not able to be modified...at all.  I tried asking for help 3 times, and every time was sent here.  PLEASE HELP - SOMEONE!  I have too many sites I have done, that I now can't, because of this major problem.  I am registered, love the software, and I need it to work.  I was literally minutes away from completing 2 sites, and then this happened...20 minutes after the new download.  I am really, really desperate.   I could even go back to the older versions, since the new ones won't take my older formated site files.  I am stuck.  Someone, kindly offer an answer.  Has this happened to anyone else?  What is the solutio.  Yes, have un-installed - re-installed at least 3 times with the best un-installer and second best.  Period.  Thank you!

Chad Carlon

Gepostet am
2 ANTWORTEN
Esahc ..
Esahc ..
Moderator

Chad

You say you are using Website X5 8.16, but you also state you downloaded the new version, which version?

The current version is 12

If you are using 12 then I or others may be able to assist, sadly I no longer have version 8 installed, all projects have been successfully recreated in later versions.

Mehr lesen
Gepostet am von Esahc ..
Incomedia
Claudio D.
Incomedia

Hello Chad,

With the release of Version 11 Incomedia is no longer providing technical support for Version 8 like published on:

https://helpcenter.websitex5.com/post/101940

If you have any questions or issues concerning the functions in version 8 of WebSite X5 you will still be able to use the resources available here on Answers:

  • You can use the search field to find the answer in other discussions opened in the past, or look into the published FAQs;
  • You can open a public post to ask other users for advice and talk with the community.

Many thanks!

Mehr lesen
Gepostet am von Claudio D.