Program V11 stop workinng - Windows 10
Autor: Roman J.All action (for example create new project) stop with error (EXCEPTION in Atalasoft.Imaging.Workspace). The program stopped working after 16.1.2016.
System: Windows 10-64b - Website X5 Evolution V11
I read the forum and try this features:
1. reinstall program WebsiteX5 V11
2. Cleanup (by special program) and reinstall NET Framework (V3.5 and V4.6)
3. Reinstall C++ all version
4. uninstall all (Website, NET, C++) and install again
5. Reinstall Java program
The result is still the same. Program when creating a new project crashes (with existing projects also not working) - always the same message.
It makes me desperate, do I have any idea?
Thank you Roman
This is a listing of error messages:
22. 1. 2016 13:46:57 [EXCEPTION] Inicializační metoda typu Atalasoft.Imaging.Workspace vyvolala výjimku. Atalasoft.dotImage v Atalasoft.Imaging.Workspace..ctor() v Atalasoft.Imaging.WinControls.WorkspaceViewer..ctor() v () v ..() v ..() v ...ctor() v ..(PaneEnum ) v . .( , PaneEnum ) v . .(Object , MouseEventArgs ) v (Object , Object , MouseEventArgs ) v ..(Object , Object , MouseEventArgs ) v ..(Object , MouseEventArgs ) v System.Windows.Forms.Control.OnMouseUp(MouseEventArgs e) v System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks) v System.Windows.Forms.Control.WndProc(Message& m) v System.Windows.Forms.Label.WndProc(Message& m) v (Object , Message& ) v ..(Object , Message& ) v ..WndProc(Message& m) v System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m) v System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m) v System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam) 22. 1. 2016 13:46:56 [INFO] wizTemplateStyles 22. 1. 2016 13:46:55 [INFO] wizTemplateType 22. 1. 2016 13:46:54 [INFO] Waiting 4 Threads 22. 1. 2016 13:46:54 [INFO] 0 File captcha\\imcpa_nwf.gif - End Error: Inicializační metoda typu Atalasoft.Imaging.AtalaImage vyvolala výjimku.10 22. 1. 2016 13:46:54 [INFO] 99 File captcha\\imcpa_tam.gif - End Error: Inicializační metoda typu Atalasoft.Imaging.AtalaImage vyvolala výjimku.18 22. 1. 2016 13:46:54 [INFO] 98 File captcha\\imcpa_xud.gif - End Error: Inicializační metoda typu Atalasoft.Imaging.AtalaImage vyvolala výjimku.8 22. 1. 2016 13:46:54 [INFO] 97 File captcha\\imcpa_cng.gif - End Error: Inicializační metoda typu Atalasoft.Imaging.AtalaImage vyvolala výjimku.16 22. 1. 2016 13:46:54 [INFO] 96 File captcha\\imcpa_4az.gif - End Error: Inicializační metoda typu Atalasoft.Imaging.AtalaImage vyvolala výjimku.9 22. 1. 2016 13:46:54 [INFO] Waiting 13 Threads 22. 1. 2016 13:46:54 [INFO] File captcha\\imcpa_nwf.gif - Start 10 22. 1. 2016 13:46:54 [INFO] 95 File captcha\\imkeys.php - End 10 22. 1. 2016 13:46:54 [INFO] File captcha\\imkeys.php - Start 10 22. 1. 2016 13:46:54 [INFO] 94 File captcha\\imcpa_4ax.gif - End Error: Inicializační metoda typu Atalasoft.Imaging.AtalaImage vyvolala výjimku.10 22. 1. 2016 13:46:54 [INFO] File captcha\\imcpa_tam.gif - Start 18 22. 1. 2016 13:46:54 [INFO] 93 Page 5 - End 18 22. 1. 2016 13:46:54 [INFO] Page 5 - Ending... 18 22. 1. 2016 13:46:54 [INFO] Change time: 5 2016-01-22 14:46:54 22. 1. 2016 13:46:54 [INFO] File captcha\\imcpa_cng.gif - Start 16 22. 1. 2016 13:46:54 [INFO] 92 File captcha\\imcpa_ktl.gif - End Error: Inicializační metoda typu Atalasoft.Imaging.AtalaImage vyvolala výjimku.16 22. 1. 2016 13:46:54 [INFO] File captcha\\imcpa_4az.gif - Start 9 22. 1. 2016 13:46:54 [INFO] File captcha\\imcpa_xud.gif - Start 8 22. 1. 2016 13:46:54 [INFO] 91 Page 3 - End 9 22. 1. 2016 13:46:54 [INFO] 91 Page 4 - End 8 22. 1. 2016 13:46:54 [INFO] Page 3 - Ending... 9 22. 1. 2016 13:46:54 [INFO] Change time: 3 2016-01-22 14:46:54 22. 1. 2016 13:46:54 [INFO] Page 4 - Ending... 8 22. 1. 2016 13:46:54 [INFO] Change time: 4 2016-01-22 14:46:54 22. 1. 2016 13:46:54 [INFO] File captcha\\imcpa_4ax.gif - Start 10 22. 1. 2016 13:46:54 [INFO] 89 File captcha\\imcpa_xju.gif - End Error: Inicializační metoda typu Atalasoft.Imaging.AtalaImage vyvolala výjimku.10 22. 1. 2016 13:46:54 [INFO] Page 5 - Start 18 22. 1. 2016 13:46:54 [INFO] 88 Page -8 - End 18 22. 1. 2016 13:46:54 [INFO] Page -8 - Ending... 18 22. 1. 2016 13:46:54 [INFO] Change time: -8 2016-01-22 14:46:54 22. 1. 2016 13:46:54 [INFO] Page 4 - Start 8 22. 1. 2016 13:46:54 [INFO] 87 Page 0 - End 8 22. 1. 2016 13:46:54 [INFO] Page 3 - Start 9 22. 1. 2016 13:46:54 [INFO] 87 Page -9 - End 9 22. 1. 2016 13:46:54 [INFO] Page -8 - Start 18 22. 1. 2016 13:46:54 [INFO] 87 File captcha\\imcpa_5wz.gif - End Error: Inicializační metoda typu Atalasoft.Imaging.AtalaImage vyvolala výjimku.18 22. 1. 2016 13:46:54 [INFO] Waiting 18 Threads 22. 1. 2016 13:46:54 [INFO] Page -9 - Ending... 9 22. 1. 2016 13:46:54 [INFO] Change time: -9 2016-01-22 14:46:54 22. 1. 2016 13:46:54 [INFO] Page 0 - Ending... 8 22. 1. 2016 13:46:54 [INFO] Page -9 - Start 9 22. 1. 2016 13:46:54 [INFO] 84 File captcha\\imcpa_m24.gif - End Error: Inicializační metoda typu Atalasoft.Imaging.AtalaImage vyvolala výjimku.9 22. 1. 2016 13:46:53 [INFO] Page 0 - Start 8 22. 1. 2016 13:46:53 [INFO] 83 File style/menu.css - End 8 22. 1. 2016 13:46:53 [INFO] File captcha\\imcpa_m24.gif - Start 9 22. 1. 2016 13:46:53 [INFO] 82 File menu/sub_m_h.png - End 9 22. 1. 2016 13:46:53 [INFO] File captcha\\imcpa_ktl.gif - Start 16 22. 1. 2016 13:46:53 [INFO] 82 File menu/sub_l.png - End 16 22. 1. 2016 13:46:53 [INFO] File captcha\\imcpa_xju.gif - Start 10 22. 1. 2016 13:46:53 [INFO] 80 File style\\top.png - End Error: Cannot Generate Image10 22. 1. 2016 13:46:53 [INFO] File captcha\\imcpa_5wz.gif - Start 18 22. 1. 2016 13:46:53 [INFO] 79 File style\\template.css - End 18 22. 1. 2016 13:46:53 [INFO] File style/menu.css - Start 8 22. 1. 2016 13:46:53 [INFO] File menu/sub_m_h.png - Start 9 22. 1. 2016 13:46:53 [INFO] 78 File menu/stranka-2.png - End 8 22. 1. 2016 13:46:53 [INFO] 78 File style/style.css - End 9 22. 1. 2016 13:46:53 [INFO] File menu/sub_l.png - Start 16 22. 1. 2016 13:46:53 [INFO] 78 File style\\headerbg.jpg - End 16 22. 1. 2016 13:46:53 [INFO] File style\\template.css - Start 18 22. 1. 2016 13:46:53 [INFO] 78 File menu/sub_f.png - End 18 22. 1. 2016 13:46:53 [INFO] File style\\headerbg.jpg - Start 16 22. 1. 2016 13:46:53 [INFO] 74 File menu/index_c.png - End 16 22. 1. 2016 13:46:53 [INFO] File style\\top.png - Start 10 22. 1. 2016 13:46:53 [INFO] File menu/sub_f.png - Start 18 22. 1. 2016 13:46:53 [INFO] File menu/stranka-2.png - Start 8 22. 1. 2016 13:46:53 [INFO] 73 File menu/stranka-1_h.png - End 10 22. 1. 2016 13:46:53 [INFO] 73 File menu/stranka-3_h.png - End 18 22. 1. 2016 13:46:53 [INFO] 73 File menu/sub.png - End 8 22. 1. 2016 13:46:53 [INFO] File menu/stranka-1_h.png - Start 10 22. 1. 2016 13:46:53 [INFO] 70 File menu/stranka-1_c.png - End 10 22. 1. 2016 13:46:53 [INFO] File menu/index_c.png - Start 16 22. 1. 2016 13:46:53 [INFO] 70 File menu/stranka-2_c.png - End 16 22. 1. 2016 13:46:53 [INFO] File menu/sub.png - Start 8 22. 1. 2016 13:46:53 [INFO] File menu/stranka-3_h.png - Start 18 22. 1. 2016 13:46:53 [INFO] 68 File style\\bottombg.jpg - End 8 22. 1. 2016 13:46:53 [INFO] 68 File res/x5settings.php - End 18 22. 1. 2016 13:46:53 [INFO] File menu/stranka-2_c.png - Start 16 22. 1. 2016 13:46:53 [INFO] File style\\bottombg.jpg - Start 8 22. 1. 2016 13:46:53 [INFO] File menu/stranka-1_c.png - Start 10 22. 1. 2016 13:46:53 [INFO] 66 File menu/index.png - End 16 22. 1. 2016 13:46:53 [INFO] 66 File menu/stranka-2_h.png - End 10 22. 1. 2016 13:46:53 [INFO] 66 File menu/stranka-3.png - End 8 22. 1. 2016 13:46:53 [INFO] File menu/stranka-2_h.png - Start 10 22. 1. 2016 13:46:53 [INFO] 63 File menu/index_h.png - End 10 22. 1. 2016 13:46:53 [INFO] Waiting 47 Threads 22. 1. 2016 13:46:53 [INFO] File menu/stranka-3.png - Start 8 22. 1. 2016 13:46:53 [INFO] 62 File style\\reset.css - End 8 22. 1. 2016 13:46:53 [INFO] File menu/index.png - Start 16 22. 1. 2016 13:46:53 [INFO] 61 File res/access.inc.php - End 16 22. 1. 2016 13:46:53 [INFO] File menu/index_h.png - Start 10 22. 1. 2016 13:46:53 [INFO] 60 File res\\jquery.js - End 10 22. 1. 2016 13:46:53 [INFO] File style\\reset.css - Start 8 22. 1. 2016 13:46:53 [INFO] 59 File res\\x5cartengine.js - End 8 22. 1. 2016 13:46:53 [INFO] File style/style.css - Start 9 22. 1. 2016 13:46:53 [INFO] File res/x5settings.php - Start 18 22. 1. 2016 13:46:53 [INFO] 58 File res\\x5engine.offline.js - End 9 22. 1. 2016 13:46:53 [INFO] 58 File res\\l10n.php - End 18 22. 1. 2016 13:46:53 [INFO] File res/access.inc.php - Start 16 22. 1. 2016 13:46:53 [INFO] File res\\l10n.php - Start 18 22. 1. 2016 13:46:53 [INFO] 56 File res\\imlogout.php - End 18 22. 1. 2016 13:46:53 [INFO] 56 File res\\imSound.swf - End 16 22. 1. 2016 13:46:53 [INFO] File res\\jquery.js - Start 10 22. 1. 2016 13:46:53 [INFO] 54 File res\\move.png - End 10 22. 1. 2016 13:46:53 [INFO] File res\\x5engine.offline.js - Start 9 22. 1. 2016 13:46:53 [INFO] File res\\x5cartengine.js - Start 8 22. 1. 2016 13:46:53 [INFO] 53 File res\\imPanZoom.swf - End 9 22. 1. 2016 13:46:53 [INFO] File res\\imlogout.php - Start 18 22. 1. 2016 13:46:53 [INFO] 53 File res\\date.gif - End 8 22. 1. 2016 13:46:53 [INFO] 53 File res\\expressInstall.swf - End 18 22. 1. 2016 13:46:53 [INFO] File res\\expressInstall.swf - Start 18 22. 1. 2016 13:46:53 [INFO] File res\\imPanZoom.swf - Start 9 22. 1. 2016 13:46:53 [INFO] 50 File res\\imIconMenuLeft.gif - End 18 22. 1. 2016 13:46:53 [INFO] File res\\imSound.swf - Start 16 22. 1. 2016 13:46:53 [INFO] 50 File res\\imLoad.gif - End 9 22. 1. 2016 13:46:53 [INFO] File res\\move.png - Start 10 22. 1. 2016 13:46:53 [INFO] 50 File res\\imArrT.png - End 16 22. 1. 2016 13:46:53 [INFO] 50 File res\\imArrL.png - End 10 22. 1. 2016 13:46:53 [INFO] File res\\date.gif - Start 8 22. 1. 2016 13:46:53 [INFO] 47 File res\\video_thumb.png - End 8 22. 1. 2016 13:46:53 [INFO] File res\\imLoad.gif - Start 9 22. 1. 2016 13:46:53 [INFO] 46 File res\\imfolder_open.gif - End 9 22. 1. 2016 13:46:53 [INFO] File res\\imArrT.png - Start 16 22. 1. 2016 13:46:53 [INFO] File res\\imArrL.png - Start 10 22. 1. 2016 13:46:53 [INFO] 45 File admin\\blog.php - End 16 22. 1. 2016 13:46:53 [INFO] 45 File res\\separatorv.png - End 10 22. 1. 2016 13:46:53 [INFO] File res\\imIconMenuLeft.gif - Start 18 22. 1. 2016 13:46:53 [INFO] 43 File res\\exclamation.png - End 18 22. 1. 2016 13:46:53 [INFO] File res\\video_thumb.png - Start 8 22. 1. 2016 13:46:53 [INFO] File res\\separatorv.png - Start 10 22. 1. 2016 13:46:53 [INFO] 42 File admin\\footer.php - End 8 22. 1. 2016 13:46:53 [INFO] File res\\imfolder_open.gif - Start 9 22. 1. 2016 13:46:53 [INFO] Waiting 70 Threads 22. 1. 2016 13:46:53 [INFO] File res\\exclamation.png - Start 18 22. 1. 2016 13:46:53 [INFO] File res\\key_go.png - Start 10 22. 1. 2016 13:46:53 [INFO] 40 File admin\\guestbook.php - End 9 22. 1. 2016 13:46:53 [INFO] File admin\\blog.php - Start 16 22. 1. 2016 13:46:53 [INFO] 40 File admin\\index.php - End 10 22. 1. 2016 13:46:53 [INFO] 40 File admin\\download.php - End 18 22. 1. 2016 13:46:53 [INFO] 40 File admin\\login.php - End 16 22. 1. 2016 13:46:53 [INFO] File admin\\footer.php - Start 8 22. 1. 2016 13:46:53 [INFO] File admin\\index.php - Start 10 22. 1. 2016 13:46:53 [INFO] 36 File admin\\checkaccess.php - End 8 22. 1. 2016 13:46:53 [INFO] 36 File admin\\header.php - End 10 22. 1. 2016 13:46:53 [INFO] File admin\\login.php - Start 16 22. 1. 2016 13:46:53 [INFO] 36 File admin\\website_test.php - End 16 22. 1. 2016 13:46:53 [INFO] File admin\\guestbook.php - Start 9 22. 1. 2016 13:46:53 [INFO] 36 File admin\\template.css - End 9 22. 1. 2016 13:46:53 [INFO] File admin\\download.php - Start 18 22. 1. 2016 13:46:53 [INFO] 32 File admin\\logo.png - End 18 22. 1. 2016 13:46:53 [INFO] File admin\\website_test.php - Start 16 22. 1. 2016 13:46:53 [INFO] 31 File style\\bottom.png - End Error: Cannot Generate Image16 22. 1. 2016 13:46:53 [INFO] File admin\\logo.png - Start 18 22. 1. 2016 13:46:53 [INFO] 30 File res\\impage.gif - End 18 22. 1. 2016 13:46:53 [INFO] File admin\\template.css - Start 9 22. 1. 2016 13:46:53 [INFO] File admin\\header.php - Start 10 22. 1. 2016 13:46:53 [INFO] File admin\\checkaccess.php - Start 8 22. 1. 2016 13:46:53 [INFO] 29 File res\\imfolder_closed.gif - End 9 22. 1. 2016 13:46:53 [INFO] 29 File res\\tick.png - End 10 22. 1. 2016 13:46:53 [INFO] 29 File res\\separatorh.png - End 8 22. 1. 2016 13:46:53 [INFO] Waiting 82 Threads 22. 1. 2016 13:46:53 [INFO] File res\\tick.png - Start 10 22. 1. 2016 13:46:53 [INFO] 26 File res\\email_go.png - End 10 22. 1. 2016 13:46:53 [INFO] File res\\email_go.png - Start 10 22. 1. 2016 13:46:53 [INFO] 25 File res\\imIconMenuRight.gif - End 10 22. 1. 2016 13:46:53 [INFO] File res\\impage.gif - Start 18 22. 1. 2016 13:46:53 [INFO] 24 File res\\imArrR.png - End 18 22. 1. 2016 13:46:53 [INFO] File res\\imfolder_closed.gif - Start 9 22. 1. 2016 13:46:53 [INFO] 23 File res\\imClose.png - End 9 22. 1. 2016 13:46:53 [INFO] File res\\separatorh.png - Start 8 22. 1. 2016 13:46:53 [INFO] 22 File res\\imArrB.png - End 8 22. 1. 2016 13:46:53 [INFO] File res\\imIconMenuRight.gif - Start 10 22. 1. 2016 13:46:53 [INFO] 21 File res\\imSwipe.png - End 10 22. 1. 2016 13:46:53 [INFO] File res\\imArrR.png - Start 18 22. 1. 2016 13:46:53 [INFO] 20 File res\\imsearch.png - End 18 22. 1. 2016 13:46:53 [INFO] Waiting 90 Threads 22. 1. 2016 13:46:53 [INFO] File res\\imArrB.png - Start 8 22. 1. 2016 13:46:53 [INFO] 19 File res\\info.gif - End 8 22. 1. 2016 13:46:53 [INFO] File res\\imClose.png - Start 9 22. 1. 2016 13:46:53 [INFO] 18 File res\\imVideo.swf - End 9 22. 1. 2016 13:46:53 [INFO] File res\\info.gif - Start 8 22. 1. 2016 13:46:53 [INFO] 17 File captcha\\imcaptcha.php - End 8 22. 1. 2016 13:46:53 [INFO] File res\\imSwipe.png - Start 10 22. 1. 2016 13:46:53 [INFO] 16 File res\\imImage.swf - End 10 22. 1. 2016 13:46:53 [INFO] File res\\imsearch.png - Start 18 22. 1. 2016 13:46:53 [INFO] 16 File res\\x5engine.deferrable.js - End 18 22. 1. 2016 13:46:53 [INFO] File res\\imVideo.swf - Start 9 22. 1. 2016 13:46:53 [INFO] File res\\imImage.swf - Start 10 22. 1. 2016 13:46:53 [INFO] 14 File res\\x5engine.php - End 10 22. 1. 2016 13:46:53 [INFO] 14 File res/x5settings.js - End 9 22. 1. 2016 13:46:53 [INFO] File captcha\\imcaptcha.php - Start 8 22. 1. 2016 13:46:53 [INFO] 12 File res/search.inc.php - End 8 22. 1. 2016 13:46:53 [INFO] File res\\x5engine.php - Start 10 22. 1. 2016 13:46:53 [INFO] 11 File res\\swfobject.js - End 10 22. 1. 2016 13:46:53 [INFO] File res\\x5engine.deferrable.js - Start 18 22. 1. 2016 13:46:53 [INFO] 10 File res\\x5engine.js - End 18 22. 1. 2016 13:46:53 [INFO] File res\\x5engine.js - Start 18 22. 1. 2016 13:46:53 [INFO] File res\\swfobject.js - Start 10 22. 1. 2016 13:46:53 [INFO] 9 File res\\l10n.js - End 18 22. 1. 2016 13:46:53 [INFO] 9 File sitemap.xml - End 10 22. 1. 2016 13:46:53 [INFO] Waiting 102 Threads 22. 1. 2016 13:46:53 [INFO] File res\\l10n.js - Start 18 22. 1. 2016 13:46:53 [INFO] 7 File style\\print.css - End 18 22. 1. 2016 13:46:53 [INFO] File res/search.inc.php - Start 8 22. 1. 2016 13:46:53 [INFO] 6 File menu/stranka-1.png - End 8 22. 1. 2016 13:46:53 [INFO] File res/x5settings.js - Start 9 22. 1. 2016 13:46:53 [INFO] 5 File menu/stranka-3_c.png - End 9 22. 1. 2016 13:46:53 [INFO] File style\\print.css - Start 18 22. 1. 2016 13:46:53 [INFO] File sitemap.xml - Start 10 22. 1. 2016 13:46:53 [INFO] File menu/stranka-1.png - Start 8 22. 1. 2016 13:46:53 [INFO] 4 File menu/sub_h.png - End 18 22. 1. 2016 13:46:53 [INFO] 4 File menu/sub_f_h.png - End 10 22. 1. 2016 13:46:53 [INFO] 4 File menu/sub_l_h.png - End 8 22. 1. 2016 13:46:53 [INFO] File menu/stranka-3_c.png - Start 9 22. 1. 2016 13:46:53 [INFO] 4 File menu/sub_m.png - End 9 22. 1. 2016 13:46:53 [INFO] File menu/sub_l_h.png - Start 8 22. 1. 2016 13:46:53 [INFO] 0 File style/ie.css - End 8 22. 1. 2016 13:46:53 [INFO] File style/ie.css - Start 8 22. 1. 2016 13:46:53 [INFO] File style\\bottom.png - Start 16 22. 1. 2016 13:46:53 [INFO] File menu/sub_h.png - Start 18 22. 1. 2016 13:46:53 [INFO] File menu/sub_f_h.png - Start 10 22. 1. 2016 13:46:53 [INFO] File menu/sub_m.png - Start 9 22. 1. 2016 13:46:52 [INFO] wizGeneralSettings 22. 1. 2016 13:46:46 [INFO] wizProjectSelection 22. 1. 2016 13:46:44 [INFO] wizStart
It looks like .net framework, try the exact steps of jan from this link :
https://helpcenter.websitex5.com/post/135676/#1
Autor
Yes, I tried this method in different ways, these descriptions is here in the forum a few. NET Framework I uninstalled and installed, used CleanUp program from the link ... Still nothing helps.
Roman
Hello Roman,
Did you recently install a new program on the computer or some fonts?
In case you installed new fonts try to remove them and then test the program again to see if then you still experience the same issue.
Try also to start windows in safe mode and then open the program to see if it works so.
Please keep me updated.
Autor
I finally figured it out, causing it updates Acrobat Reader. I've uninstal the program and re-instal it. Since then, in turn, is everything okay. Thank you. Roman
Hello Roman,
Thank you vey much for informing us about your solution.
Many thanks!