WebSite X5Help Center

 
Debbie N.
Debbie N.
User

Poll Object  en

Autor: Debbie N.
Besucht 2622, Followers 1, Geteilt 0  

I am unable to view the Poll Object, only the question is shown, no answers or chart. How can I get it to display correctly?

Gepostet am
4 ANTWORTEN - 1 KORREKT
Andre E
Andre E
Moderator
Nutzer des Monats EN

Debbie,

Are you sure your database is correct ? This is needed to store these items to create the chart. Ckeck the correct spelling and adress of the databse.

Check your test panel, goto the admin page - just type /admin behind your website adress - login with the loginname and password in x5 step 4 acces management, do the test and see if there are issues.

But my best guess is the database.

Hope this helps to get you on your way.

Mehr lesen
Gepostet am von Andre E
Debbie N.
Debbie N.
User
Autor

Ok, I am a little lost on databases. My host is godaddy.com and I went into cPanel and created a new database. I entered the IP address for the Host Name, is that correct?

Also, I am not sure where to find the info for the "Writing Access Folder", can you tell me where to find that info?

I have attached the Data Management page.

Thanks, Debbie

Mehr lesen
Gepostet am von Debbie N.
Andre E
Andre E
Moderator
Nutzer des Monats EN

your folder for writing acces is just a name for a folder, something like "data" or guestbkdata"or any other name just enter it in x5 without the "" .

the hostname could be:  localhost  (it is like that with my provider)

Your writing acces folder is more for a guestbook,it's not needed for the poll.

writing acces to that folder (MOD 777) is set also in your control panel. But again not needed for the poll.

Mehr lesen
Gepostet am von Andre E
Debbie N.
Debbie N.
User
Autor

Thanks Andre, got it working!

Mehr lesen
Gepostet am von Debbie N.