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R. Macfie
R. Macfie
User

Unable to Activate Version 12  en

Autor: R. Macfie
Besucht 779, Followers 1, Geteilt 0  

Despite confirmation that my licence key has been activated, constantly get challenged to enter it at every start. I get no error, just a total failure to activate.

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3 ANTWORTEN
Paul M.
Paul M.
Moderator

Hello Rod,

Please see this thread:

https://helpcenter.websitex5.com/post/138199

Please also ensure that you uninstall and completely remove the Demo version before installing the Full version of WebSite X5.

Kind regards,

Paul

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Gepostet am von Paul M.
R. Macfie
R. Macfie
User
Autor

Yes done that, and sure enough get the confirmation message etc but next time round back to square one.

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Gepostet am von R. Macfie
Incomedia
Simone G.
Incomedia

Hi Rod,

from what I can see on your profile, it seems you have correctly installed and registred a WebSite X5 Evolution 12 license.

If you keep having trouble, could you please send us a screenshot of the error you see during the activation?

thank you very much!

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Gepostet am von Simone G.