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Tom E.
Tom E.
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My Youtube videos are not working in windows 10  en

Autor: Tom E.
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Hello.

I just moved my X5 Version 11 + my website from an XP machine onto a Windows 10 machine. Everything seems to be working fine except all my Youtube videos. It is nothing less than than disaster for me as my entire portfolio consists of youtube videos. Even when I tried to made a new project from scratch ... there are no videos that works. Whats the problem?

Sincerely
Tom East.

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3 ANTWORTEN - 1 NüTZLICH
Tom E.
Tom E.
User
Autor

I now realized that if I put in a fresh audio/video object and paste in a Youtube URL ... the object change the https to http. Of course i doesnt work!

But why does it do that?

I cant do anything about it.

Please ... do you have a solution?

Sincerely

Tom East

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Incomedia
Claudio D.
Incomedia

Hello Tom,

Does it appears an error message when open the preview on the videos?

Try also following procedure:

Download following file and then unzip it:

http://files.websitex5.com/answers_topic_files/extensions/Extensions_2016.zip

Once done move the extensions folder in the installation folder of the program (which generally is C:\Program Files (x86)\WebSite X5 v11 - Evolution )

Once done start the program and then test it again.

Many thanks!

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Gepostet am von Claudio D.
Tom E.
Tom E.
User
Autor

Hello Claudio.

Thank you very much!

It solved the problem completely. I placed the two files you sent me in the extentions folder and everything is running perfectly again.

In answer to your question ... no ... there was no error message ... only black screen.

Thank you again and have a great day.

Sincerely
Tom East

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Gepostet am von Tom E.