WebSite X5Help Center

 
Esahc ..
Esahc ..
Moderator

Please do not turn off Answers  en

Autor: Esahc ..
Besucht 236, Followers 1, Geteilt 0  

The new helpcenter looks great, and it is handy to be able to access it easily on a mobile device, but that is all.

It offers nothing new, not even better search, and it takes away my ability to easily see whether I have read a post before (the post heading does not change colour if visited previously), and it makes it harder to answer questions.

In answers I could hover over a user ID and immediately see the version of WX5 they were using to help me answer their question or see if it was relevant to me, this requires an extra step now.

Gepostet am
3 ANTWORTEN - 1 KORREKT
Incomedia
Claudio D.
Incomedia

Hello Esahc ..,

The developers are informed about this but at the moment it is not present.

Many thanks!

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Gepostet am von Claudio D.
Esahc ..
Esahc ..
Moderator
Autor

Part of the way there - becoming more useable!!  Posts I have read are now differentiated.

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Gepostet am von Esahc ..
Esahc ..
Esahc ..
Moderator
Autor

Seems there is no choice - answers redirects to helpcentre.

Problem solved but no improvement other than mobile access :-)

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Gepostet am von Esahc ..