Hello Esmeralda,

thank you for contacting us. 
I'm sorry that you are dissapointed, could you please give me more information so that I may help you as quickly as possible?

Did you manage to install the program or do you have problems during this process?
If you are trying to import your projects created with the previous version, please have a look at the following post and follow carefully the instructions in it. 

https://helpcenter.websitex5.com/de/post/154023

Please let me know if you are able to use your program correctly and feel free to write back if you have any questions. 
Thank you!
Samantha

Hi Samantha,

Can't see if my answer is send..

But, I did all the things I had too. The problems stays there. Have no time to save, he crahed and I loose it all.. This is not funny. Takes me hours of work to get 1 step fwd. Because he tells there is a copy, do you want to open this.. If I sad yes, it is the old one.. If I sad no, I got nothing. Now I can't open it anymore. I loose it al.. Must start again.

I hope you can help me, but otherwise i need to use something else...  I get frustrated from it...

Regards Esmeralda

Hello Esmeralda,

thank you for your time and patience. 

This morning we released a new beta version of the program that can fix the issues you are facing. 

Could you please subscribe to the beta channel ''beta.websitex5.com'' and install it?

Please let me know how you procede and if you manage to fix everything. 
Thank you so much for your collaboration.

Hi Samantha,

Thank you, all problems solved..