WebSite X5Help Center

 
Jan Procházka
Jan Procházka
User

Google Chrome have a problem after instalation Incomedia Website Professional 13  en

Autor: Jan Procházka
Besucht 1655, Followers 1, Geteilt 0  

Hi, 

After instalation full version of Incomedia Website 13 began to fall browser Google Chrome. The same problem was with testing demo Incomedia Website 13. This problem is manifested by the fact that the browser has stopped responding and in task manager is opened lot of running proces of Chrome. After uninstallation Incomedia Website 13 is problem solved ... Any other from previously version INcomedia Website do not problem like this. 

Can you please some idea how to fix it?

Thank you very much 

Jan

Gepostet am
4 ANTWORTEN - 1 NüTZLICH
Incomedia
Claudio D.
Incomedia

Hello Jan,

Do you have any plugins installed on chrome?

If yes can you please try to disable them to see if then the same happens and also let me know the plugins you have?

Many thanks!

Mehr lesen
Gepostet am von Claudio D.
Jan Procházka
Jan Procházka
User
Autor

Thank you Claudio,

I tried to completely uninstall Chrome and then I installed them back. By this action was problem solved and Chrome is working correcrly.

Jan

Mehr lesen
Gepostet am von Jan Procházka
Michael Simpson
Michael Simpson
User

I'm having the same problem with X5 Evolution v13. After opening one of two websites I maintain in Google Chrome, Microsoft Edge or Firefox, the menu bar was moved to the extreme left side of the frame and none of the hyperlinks would work. Only Internet Explorer showed the correct functionality.

Mehr lesen
Gepostet am von Michael Simpson
Incomedia
Claudio D.
Incomedia

Hello Michael Simpson,

The correct URL is http://heritageleague.org/index.html and with this one it appears correctly on every browser while the one on your screenshot http://heritageleague.org/home.html is the old page made with Version 12 and since you exported the project made in Version 13 it cannot find all the files sincce these have been overwritten.

Use only the correct URL http://heritageleague.org/index.html and in case you can remove the old file home.html on your hosting space.

Many thanks!

Mehr lesen
Gepostet am von Claudio D.