Are you using some own coding in x5? Then try without.

Else it might help if you give us a websiteadres, at my site it has always worked correct.

Thanks,

Best Regards,

Hi Andre,

I'm not using any of my own code.

www.dmacd.co.uk/ll       (lower case LL)

Thanks,
Donald

This is very strange, a part of the code is missing on the other webpages.

Try a full upload.

If this has not helped, then select full upload again. when connect to provider. (after pressing next once) you will see a list of your files. remove all files that end with .html execpt index.html, you can do that by selecting the file and press the red cross on top.

After deleting press start for the full upload, then it should be alright, if not let me know.

When I noticed this issue I created the "ll" directory on my web space to test the site, so what you saw was a fresh upload into an empty directory.

----------------------

I've now followed your instructions  - but now the scroll-to-top button has disappeared from the home page also! It is still there in the preview in the programme.

The only other thing I can tell you is that this site was imported from V11 in which it was originally created.

Try to set it off, upload, set the option then on again and do an upload again. (does not have to be a full upload)

Else there might be something wrong in the project, try an export in step5, then import the exported project and see if it then works.

Very Strange

Tried off/upload then on/upload to no effect (using WX5), although again the button was appearing in the home page only, both in the preview and online.

Then, using Filezilla this time, I deleted the uploaded site and uploaded the local copy (which I renewed each time) again. During this, despite the fact that I was uploading to an empty folder, it told me that this file;

admin\libraries\template.class.php

was already there! I opted not to overwrite it.

Result - no change.

---------------

Now for the strange part - I then went back into WX5 and opened the preview, without doing anything else, to find that the button was now appearing in all pages!

I again uploaded the local copy after renewing it, with FileZilla,  again emptying the online space first. Got the same message about that .php file and this time I opted to overwrite.

Result - now working properly. No idea how, or what was wrong to begin with!

Well it for sure not a very common problem you had, glad it worked out. probably there was a hick up somewhere.

Sometimes it helps also to use ctrl button with preview if preview does not work corractly. if it does afterwords the upload wiil go without problems also.

Anyway, solved!

Thank for the feedback.

Best Regards,

Andre