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Ragnar W.
Ragnar W.
User

When I run WebSiteX5 I always have to register again  en

Autor: Ragnar W.
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I installed my Website x5 home 12 on a HyperV gest machine. The os is Windwos 10 1709 and the user is a limited user. Net3.5 is installed. When the installation was complete I registered the software with my licence key as required and started a new project. Next time i started the application from the desktop shurtcut I was prompted for administrator login as the webinstaller was running and the details are "C:\Program Files (x86)\WibSite X5V12-Home\imRegister.exe" /checkfail. Then when I enter admin user name and password I am prompted for the login at the Incomedia registration. After that I can continue my work but if I close the Website application I have to start all over next time I start it.

Looking forward for some solution guys.

Ragnar W.

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3 ANTWORTEN - 1 KORREKT
Incomedia
Elisa B.
Incomedia

Hello Ragnar, 

I am sorry for the inconvenience. 

Please check if under C:\Users\ The Admin username \AppData\Local\Incomedia\ there is a folder called WebSite X5 v12 - Home and if the licence.iwl file is inside this folder.

If this folder exists and the file is there, copy the folder and paste it under c:\Users\ Your Windows username \AppData\Local\Incomedia and then start the program.

Thank you. Kind regards. 

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Gepostet am von Elisa B.
Ragnar W.
Ragnar W.
User
Autor

Hi Andre and Elisa. Thanks a log. It Works of course.

Brgds,

Ragnar W.

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Gepostet am von Ragnar W.