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Johnnie M.
Johnnie M.
User

I need technical assistance on the error of the latest update  en

Autor: Johnnie M.
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I updated the latest version and this update will not open my project (several times).  The error message is:

An error occurred while loading the project. [Root element missing]

my login and Email is: ***.

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JJ. JUAG
JJ. JUAG
User

Please give more information about the procedure:
Did you export the project in an older version? which old version?
Does the error message come with the import in v16?
Is v16 up-to-date with the update? 16.2.1 or higher
Please print screen with error message!
Is the old version the same functional level or lower

evo too evo ok
evo too pro ok
pro to evo is not working

JJ.

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