WebSite X5Help Center

 
Oliver S.
Oliver S.
User

Animated Image toatlly broken since update, Picture doesn't scale anymore! it cuts!  en

Autor: Oliver S.
Besucht 1295, Followers 1, Geteilt 0  

Even in the own Preview!! Watch for your self.

https://market.websitex5.com/de/objekte/vorschau/3ca85989-c555-44b1-92b4-6f655a63be

it's broken! Please fix it! I paid extra for that! And now my Website is broken too and all that just bevor Christmas, congrats!

The backgroundpicture is not scaling an the buttons are off-center.

Gepostet am
9 ANTWORTEN - 1 NüTZLICH
Incomedia
Stefano G.
Incomedia

Hi Oliver,

I can confirm that this issue with the Animated Image is currently known to the developers, which are already hard at work into examining and providing a solution for the Object.

As soon as news on this become available, I will be sure to notify you here

Thank you

Stefano

Mehr lesen
Gepostet am von Stefano G.
Incomedia
Stefano G.
Incomedia

Hi Oliver,

I'm glad to inform you that an update that fixes the issue with the Animated Image as been released. Please update your Object and give me a feedback about it here if possible

Thank you

Stefano

Mehr lesen
Gepostet am von Stefano G.
Oliver S.
Oliver S.
User
Autor

Thank you Sterfano for the Update

I updated now my Website, but i still have the same issue on my frontpage. I did upload all data and i deleted the cookies. I also checked on multiple browsers, but all have the same issue. On the preview it looks fixed but not on the uploaded website. Somehow it inflicts just the frontpage. On all the other pages it seems to work as it shoud. I used the same settings for all animated images on the frontpage and on all the other pages. I don't know, is there something special about the frontpage? Or do i have to insert the images anew?

Thank you

Oliver

Mehr lesen
Gepostet am von Oliver S.
Esahc ..
Esahc ..
Moderator

Oliver - you deleted the cookies and uploaded the site in full, but did you clear the cache (ctrl+F5)?

Mehr lesen
Gepostet am von Esahc ..
Giuseppe Guida
Giuseppe Guida
User

Also in the MARKETPLACE the effect view on Animated Image is wrong with all the texts moved to the right and not centered and strange overlapping of objects.

Watch this...

Mehr lesen
Gepostet am von Giuseppe Guida
Giuseppe Guida
Giuseppe Guida
User

and this...

Mehr lesen
Gepostet am von Giuseppe Guida
Esahc ..
Esahc ..
Moderator

Oliver, please click login button (top right this page) and register so we know which version you are using.

Is there a link to your site?

If you go to step 5 export, export to disk and then open with your default browser is the home page correct? If so, it may be necessary to first delete your site on the host before uploading in full. The list of folders and files in your locally saved copy of the site will indicate which files are safe to delete on your host.

Mehr lesen
Gepostet am von Esahc ..
Oliver S.
Oliver S.
User
Autor

Thank you guys! It was the cache! 

It's looking good now. All working. 

Stupid me. ^^'

I'm happy again! smile

Thank you guys for fixing and for helping me out!

Mehr lesen
Gepostet am von Oliver S.
Esahc ..
Esahc ..
Moderator

:-)

Mehr lesen
Gepostet am von Esahc ..