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Süleyman K.
Süleyman K.
User

General error download template  en

Autor: Süleyman K.
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I dont update to new version and I want to download template but program is give me general error

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Incomedia
Elisa B.
Incomedia

Hi there!

Thank you for getting in touch.

Does this happen with all templates?

Please delete the folder WebSite X5- Evolution you can find on path C:\Users\Admin\AppData\Local\Incomedia, download the program from the "Download" section of your account and please install it again. 

If you keep receiving this error message, please try again after having disabled your firewall and antivirus, and start the program as administrator. 

Thanks! Kind regards.

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Gepostet am von Elisa B.