WebSite X5Help Center

 
Mark Nicholas
Mark Nicholas
User

Price difference does not reflect in cartsearch  en

Autor: Mark Nicholas
Besucht 1171, Followers 1, Geteilt 0  

My shopping cart has items which come in different sizes at different prices. For example a picture frame comes in A4 size @ R350.00 or A3 size @ R450.00 and a print A4 @ R200.00 or A3 @ R300.00. On the cartsearch page the dropdown list reflects both options but not the price difference - the price difference only appears when you click on the item and go to the cart (see Print as example). The price difference does however change on the cartsearch page if you add a sub-option (see frame as example). URL is www.rusticframes.co.za - I have kept the duplicated products to demonstrate.

Gepostet am
4 ANTWORTEN - 1 NüTZLICH
Aleksej H.
Aleksej H.
Moderator

Hello. I sent a notification about your question to the company employees, expect an answer from them here in the comments.

Mehr lesen
Gepostet am von Aleksej H.
Mark Nicholas
Mark Nicholas
User
Autor

Thanks Aleksej, looks to me like a programming glitch.

Mehr lesen
Gepostet am von Mark Nicholas
Incomedia
Stefano G.
Incomedia

Hello Mark

I can see that you're currently still using an outdated version of v2020. This issue has already been fixed in a later update.

Please check for updates in your software when you launch the program and let me know if the issue is solved after the update

Thank you

Stefano

Mehr lesen
Gepostet am von Stefano G.
Mark Nicholas
Mark Nicholas
User
Autor

Thanks Stefano. I feel like an idiot!. embarassedI am normally notified of an update when I open X5 - I must have ignored it when I was in a rush to make some minor but urgent adjustment to one om my sites. All good now, thank you!

Mehr lesen
Gepostet am von Mark Nicholas