WebSite X5Help Center

 
Junior Torres
Junior Torres
User

Heeeelp!E11 video does not play neither in preview mode nor on the website!  en

Autor: Junior Torres
Besucht 528, Followers 1, Geteilt 0  

Is there anyone who could help me please. Video player is not working on Evolution 11, neither videos uploaded from my file nor linked from/to Youtube. 

I have been searching for solutions but nothing found. In my opinion there is the video plugin missing but how does it happen? where can I find the video plugin respectively how can I install it? 

I also tried using HTLM code from Youtube but all what I get is a black screen instead of the video.

I would appreciate any help.

Thanks

Gui

Gepostet am
7 ANTWORTEN
Junior Torres
Junior Torres
User
Autor

attached another picture.

Mehr lesen
Gepostet am von Junior Torres
Paul M.
Paul M.
Moderator

Hello,

YouTube media is nowadays always served over a secure protocol...  the URL should begin with https:// as opposed to http://

If your own site does not have an SSL certificate then you will have problems attempting to embed YouTube videos, as mixed content is no longer permissible in modern browsers.

Also, it is possible that the owner of the YouTube video has set permissions on the file to prevent it from being embedded in another website.

Kind regards,

Paul

Search the WebSite X5 Help Center

Mehr lesen
Gepostet am von Paul M.
Andy A.
Andy A.
User

I dont think you can preview videos within X5, I have always had to preview in Google chrome or Explorer..?? try uploading  and then see if video works from within a Browser..

Mehr lesen
Gepostet am von Andy A.
Junior Torres
Junior Torres
User
Autor

Hi Paul, 

Thanks for your comments. I am the owner of the videos on Youtube, and I do assure you I have no restrictions on them. Moreover, I have to mention that videos were working last week when I did upload them for the first time on my website... then when I did remake the website, I had to make some changes of the layout, then it did not want to play the videos any longer.

I saw in the different posts that many people had such a problem, and I saw as well that noone found a real solution for that.

I do not know what to do... 

Mehr lesen
Gepostet am von Junior Torres
Junior Torres
Junior Torres
User
Autor

Hi Andy, 

Yes, you can! I was seing videos in the preview of my W5E11... there was no problem with that... as you see in the first picture now the program does not recognize the path anylonger... very funny. 

videos work on the different browsers... no problem with the videos.

Mehr lesen
Gepostet am von Junior Torres
Junior Torres
Junior Torres
User
Autor

Just realized that I also had bougth the Evo12 and I installed it again. Now I imported the file from Evo11 to Evo12 and video works again on preview mode (see attached pic) but when I upload it to the website it still does not show the video (see pic) but just two black squares hahaha... funny... 

Mehr lesen
Gepostet am von Junior Torres
Junior Torres
Junior Torres
User
Autor

on the website

Mehr lesen
Gepostet am von Junior Torres