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Axel  
Axel  
User

No Paypal button to go to the payment when Order is done !  en

Autor: Axel  
Besucht 1071, Followers 1, Geteilt 0  

Hello,

WSX5 Pro v2020.3.4

When my order is done I have the following page with NO Paypal BUTTON at the bottom to continue to the payment !!!

The order is correctly registered into the DB

I am using the new Paypal platform ! and the configuration is ok

I have re-constructed my site by CTRL+ Preview and to transfer ALL files during export .

Idea, suggestion ???
Bug with 2020.3.4 ?

Enjoy !

Axel

Gepostet am
10 ANTWORTEN - 2 NüTZLICH - 1 KORREKT
Axel  
Axel  
User
Autor

It's OK with v2020.2.7  !!!!!!

Bug in v2020.3.4 ??????

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Gepostet am von Axel  
Axel  
Axel  
User
Autor

v2020.3.4

Chrome Inspect (on the right of picture)

Not very clean !!!!!

Axel

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Gepostet am von Axel  
Giuseppe Guida
Giuseppe Guida
User

In the new Beta version (downloadable only by those subscribed to the Beta channel) the problem has been solved (see screenshot). The Beta version will be released as an official version in a few days.
Incomedia changed some parameters from version 2020.2.7 to version 2020.3.7 and we had that problem of buttons not visible. Here a post (in Italian but easily translatable with Google Translate) explaining the problem in detail:

https://helpcenter.websitex5.com/de/post/235852

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Gepostet am von Giuseppe Guida
Olivier Delphine D.
Olivier Delphine D.
User

j'avais le même problème et perdu pas mal de commandes. paypal m'a dit que tout ok; incomedia aurait pu prévenir

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Gepostet am von Olivier Delphine D.
Axel  
Axel  
User
Autor

Hello Giuseppe,

Thanks for your feedback. I am waiting Incomedia Confirmation....

But it works in 2020.27 and not in the next version...yell

Grrrr... Always the same when a new version is available.

Old features does not works anymore and new features does not work completely..

When a professional Quality COntrol will be implemented to Incomedia Dev Team

Axel

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Gepostet am von Axel  
Aleksej H.
Aleksej H.
Moderator

Hello. I sent a notification about your question to the company employees, expect an answer from them here in the comments.

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Gepostet am von Aleksej H.
Incomedia
Stefano G.
Incomedia

Hello Axel

I can see that you have access to the latest version of WebSite X5 which is 2020.3.7, so why exactly are you using v2020.3.4 instead?

It might not be related with the error but I would start by upgrading the software to the most updated version available to see if the issue is solved

Additionally, do you have this page online somewhere I can test it?

keep me posted here

Thank you

Stefano

GOOGLE TRANSLATE ---

Bonjour Axel

Je peux voir que vous avez accès à la dernière version de WebSite X5 qui est 2020.3.7, alors pourquoi utilisez-vous exactement la v2020.3.4 à la place?

Cela n'est peut-être pas lié à l'erreur, mais je commencerais par mettre à niveau le logiciel vers la version la plus mise à jour disponible pour voir si le problème est résolu

De plus, avez-vous cette page en ligne quelque part où je peux la tester?

tenez-moi au courant ici

Merci

Stefano

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Gepostet am von Stefano G.
Axel  
Axel  
User
Autor

I don't want install each version at each.

there is too many issues.

If the function works with 2020.2.7 it should be worked with 2020.3.4 !!!! Is it  a stupid interrogation ????

I spent to more time to test each version because software regression at each time !

And now you ask me to test with other version... 

Sorry, but not my job to do YOUR Quality tests

I hope you have the product to do yourself the test..
My explanation is clear no !

Grrrr

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Gepostet am von Axel  
Esahc ..
Esahc ..
Moderator

Axel, I understand your frustration, but these minor incremental updates are invariably to fix minor bugs found and reported 2020.3.3, 2020.3.4, 2020.3.6 & 2020.3.7

My experience is that it is always advantageous to accept minor updates, although I share your concerns when the actual version changes (2020.2.x -> 2020.3.x and 2020.3.x -> 2021.1.x)

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Gepostet am von Esahc ..
Axel  
Axel  
User
Autor

Updated to 2020.3.8 !!!!!!

Paypal button is ok

button OK, regression in version n+1, new fix ....

Pffff...

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Gepostet am von Axel