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Hector O M.
Hector O M.
User

Download Button Problem  en

Autor: Hector O M.
Besucht 436, Followers 1, Geteilt 0  

I just purchased the download button to use on my website and have a big problem. 
When I try to select the item for download, I only get an option for selecting and importing files from my computer and and not for doing the same for files I have uploaded online to my site. 
I've read and watched all your articles and videos on how to use the button, but I cannot do what it states.

Bottom line, I can not add any files stored on my server to the button, only files stored on my computer.

Can someone assist me please. I need this to work.

Thank you.

Gepostet am
2 ANTWORTEN - 1 NüTZLICH
Andre E
Andre E
Moderator

Hector,

The files are after selection from your pc uploaded and presented from your webserver. X5 takes care of this.

So set the files from your computer, then upload and you will be fine.

It is not made for files from a cloud application or so, the button is made so files are downloaded instead of directly opening for the visitor.

It is explained here;

https://guide.websitex5.com/en/support/solutions/articles/44000863527

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Gepostet am von Andre E
Hector O M.
Hector O M.
User
Autor

Okay. Now I understand. Thanks for the quick Reply.

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Gepostet am von Hector O M.