WebSite X5Help Center

 
Graeme G.
Graeme G.
User

Where have all my projects gone?  en

Autor: Graeme G.
Besucht 681, Followers 1, Geteilt 0  

This morning my Website X 5 asked for my licence key again, so I filled it in again, loaded it up and all my latest works this year have disappeared???? 

I kept getting some error message about write file.exe

PLEASE HELP ASAP THIS IS A DISASTER !!!!!!!!!!!!!!!!!!!!

Gepostet am
2 ANTWORTEN - 1 NüTZLICH
Incomedia
Elisa B.
Incomedia

Hi there!

Thank you for getting in touch. 

The program itself doesn't delete files on its own, so probably it is just a matter of setting the correct projects folder on the Preferences window. Please search on your PC for the project: you can for instance enter the project name, so to see where it is stored. 

Once you find it, copy the path, start WebSite X5 and open the Preferences window, so paste it in the Projects folder field. 

Thanks! Kind regards.

Mehr lesen
Gepostet am von Elisa B.