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JAMES Ye
JAMES Ye
User

Contact form can not work  en

Autor: JAMES Ye
Besucht 540, Followers 1, Geteilt 0  

website omidmay.com hosting: godaddy  Linux Hosting with cPanel
contact form problem: we tried much situation ,but all faid,take omidmay.com example , we test different email and different situation ,then upload the file to our godaddy hosting,all can not work,when fill the contact form in omidmay.com  contact form,the email can not reach the inbox,so it is the same as confirmation email .we tried much different combination as follows image,but all not workable.can you let us know,how to solve this problem? much appreciated.
james

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3 ANTWORTEN
JAMES Ye
JAMES Ye
User
Autor

hello ,Sir

we first tried 7.4 version, then upgrade to 8.0

but both not workable.

we tried the same domain email,such as  ***, domail.com 

also tried different email address with different domain, such as  ***  then the domain is B.com

buth both failed

can you let us know why?

James

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Incomedia
Stefano G.
Incomedia

Hello James

The software's scripts take care of telling the server's emailing server to send the email to the provided addresses.

If the email is not being sent correctly, there must be a trace of issues on your server. First of all, try to contact your hosting's support and ask them to verify if the emailing server is reporting any kind of issue

Let me know what they say so that I might provide more in-depth help with this to you

Thank you

Stefano

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Gepostet am von Stefano G.