WebSite X5Help Center

 
SHIMEI N.
SHIMEI N.
User

I can't send digital product linked email  en

Autor: SHIMEI N.
Besucht 912, Followers 1, Geteilt 0  

I study myself how to use Websitex5pro now,and try to set digital product (mp3, PDF,etc.) at "Shopping Cart",
but it cannot be sent productlinked email.

I selected Digital products option at "Product List" page,
and the digital File Type is a "Local Fle on PC", and use temporary download link on,
and at "Sending order" page, i select Send data to the Database.
Payment method is my PayPal account connect ok.
(testing product price as free of charge)

I try on my ftp server, store setup is no problem,
only digital product linking cannot be displayed on email,

what is wrong of setting?

Gepostet am
8 ANTWORTEN - 4 NüTZLICH
Дмитрий Тулупов
Дмитрий Тулупов
User

Hello.
To make it clearer and spend your time on the answer, please send screenshots with the settings that you have set. This will make it easier for you to help.

Mehr lesen
Gepostet am von Дмитрий Тулупов
Axel  
Axel  
User

Hello,

Digital product sending works ONLY with paypal payment. So it is not a global solution to use it with other payments.yell

And check if you have this one. into your Paypal configuration.

Enjoy!
Axel

Mehr lesen
Gepostet am von Axel  
SHIMEI N.
SHIMEI N.
User
Autor

hi,

thank you for answers,

i found the order recieved email has a pay now button linked to PayPal payment,

if customer click it and pay by PayPal, another email may be sent which linked to download page,isn't it?

Mehr lesen
Gepostet am von SHIMEI N.
SHIMEI N.
SHIMEI N.
User
Autor

Pay Now should be pushed ?

Mehr lesen
Gepostet am von SHIMEI N.
Дмитрий Тулупов
Дмитрий Тулупов
User
SHIMEI N.
hi, thank you for answers, i found the order recieved email has a pay now button linked to PayPal payment, if customer click it and pay by PayPal, another email may be sent which linked to download page,isn't it?

This is a perfectly logical argument.

Mehr lesen
Gepostet am von Дмитрий Тулупов
Axel  
Axel  
User

Hello,

Just after an order the customer can click directly to pay from the webpage confirmation. In any case the customer will receive also this email with the pay now button if he has no paid before.

And normally after payment he receive another email with link.

I have never used this one, so It is just my knowledge of the product.

Enjoy!
Axel

Mehr lesen
Gepostet am von Axel  
SHIMEI N.
SHIMEI N.
User
Autor

Thank you very much everyone. 

Mehr lesen
Gepostet am von SHIMEI N.
Axel  
Axel  
User

Hello,

Please flag the post OK and close it is everything is OK after explanation.

Enjoy!
Axel

Mehr lesen
Gepostet am von Axel