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Peter S.
Peter S.
User

Website x5pro latest update I have today is 2022.1.3 looks like it is not latest  en

Autor: Peter S.
Besucht 411, Followers 1, Geteilt 0  

I started my X5 Pro today and was advised I could update to 2022.1.3 which I have done.

But the changelog shows there several later updates I have not been offered. 

How do I get those please?

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Esahc ..
Esahc ..
Moderator

Peter, if your "protection" is current you will always be offered the latest version and update. If you haven't renewed then you will be offered up to the latest update available at the time of expiry.

Please advise if the above is not the case.

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Peter S.
Peter S.
User
Autor

No, that is not the case. My licence is very current..  See attached so why was I only offered 2022.1.3 yesterday and not the later updates?

Thanks for your quick response Esahc

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Esahc ..
Esahc ..
Moderator

Peter, I do not know the answer.

If you visit your profile there is a downloads folder. You should be able to download and install right up to v2022.2.11 (there is also a license folder if required). You should also be able to download v2022.1.7 although I suggest this won't be necessary.

If this is not the case, please advise and we will request Incomedia's assistance.

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Gepostet am von Esahc ..