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Kalpesh Dave
Kalpesh Dave
User

The software always ask to input the license key  en

Autor: Kalpesh Dave
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friends Need help in this matter

Whenever i open the websitex5 software on my laptop every time the software ask me to input the licence Key through which i really get fedup, please guide me that what i should do to fix this issue. 

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Esahc ..
Esahc ..
Moderator

Kalpesh Dave

Please disable firewall and anti-virus before running WX5 and see if this allows the license key to "stick", if it fails, with firewall and antivirus still disabled, run WX5 as administrrator and try again.

https://helpcenter.websitex5.com/de/post/259215

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Gepostet am von Esahc ..
Incomedia
Elisa B.
Incomedia

Hi there!

Please check if under C:\Users\ The Admin username \AppData\Local\Incomedia\ there is a folder called WebSite X5 - Pro and if the licence.iwl file is inside this folder.

If this folder exists and the file is there, copy the folder and paste it under c:\Users\ Your Windows username \AppData\Local\Incomedia and then start the program.

Thanks! Kind regards.

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Gepostet am von Elisa B.